Airport Serivces Officer - Front of House

Perth Airport is Australia’s Western Hub connecting the people, businesses and communities of Western Australia with the rest of Australia and the world. Operating 24 hours a day, seven days a week throughout the year, Perth Airport plays a significant role in providing economic, social and cultural benefits to West Australians.

Perth Airport is investing more than $5 billion in new infrastructure so we can support our airline partners to grow, offering more services to new destinations and an improved customer experience. This will be the largest funded private equity build in Western Australia for the last 30 years.

Over the coming decade we will expand T1 International, and build new domestic terminal facilities, a parallel runway, two multi-storey carparks and our first airport hotel. This will deliver one airport for the people of Western Australia which will host all flight services in a central location giving passengers a seamless, world-class travel experience.

The Perth Airport estate is spread over 2100 hectares and has developed a $1.5 billion portfolio of existing industrial premises and significant vacant land holdings.

We service a truly diverse community and play an important role in strengthening cultural, family and social bonds while supporting business, tourism and leisure travel.

Our team are currently looking for an enthusiastic Airport Services Officer

What you'll do:

Working in a small team from Monday to Friday, you will have the opportunity to showcase your excellent customer service skills by being the first point of contact for airport staff and contractors working on the Perth Airport estate.

In addition to providing excellent customer service, you will administer all aspects of access to the airport estate including identification card issuing, record keeping, auditing, reporting, compliance and cash receipt management through multiple applications.

About you:

You enjoy working in a fast paced environment and enjoy context switching from one customer to the next. You are resilient, and combine a can do attitude with patience when working with our stakeholders. You are able to demonstrate your initiative and problem solving ability whilst working within the Aviation Transport Security Regulations. You're a self starter who can demonstrate proficiency with current technology and online platforms. You're a team player who collaborates with others.

About Us:

We offer a dynamic and supportive team culture, a contemporary workplace with great facilities and a modern approach to work/life integration. Our competitive remuneration package comes with additional company benefits including free parking.

Perth Airport is an Equal Opportunities Employer. We are committed to building an equitable and diverse workforce representative of the community we serve. We encourage and welcome applications from all communities and backgrounds.

Doing the right thing by the planet and future generations is important to us. At PAPL we place a strong emphasis on embedding sustainability throughout our business strategy and operations. We remain steadfast in our commitment to driving ESPG (Environmental, Social, People, Governance) performance across our value chain and areas that have material environmental and social impact.

If this sounds like you please get in touch.