MP Support Coordinator | Kairuruku Ratonga Tautoko Simon Watts MP

If you are a self-starter looking for flexibility in your hours, and enjoys connecting with your community, read on!

About the role | Mō te tūnga

Simon Watts MP is looking for an MP Support Coordinator to join their team in the Electorate/Community office in Auckland. You’ll be supporting constituents to engage with their elected representatives, and helping your MP to connect with the community.

What you will bring to the role| Tō kete

We are looking for a proactive self-starter, who is enthusiastic and customer focussed. Your previous experiences in providing administrative support and customer engagement will be excellent. You’ll be comfortable dealing with people and be close to the issues facing the community, and be able to do this while maintaining a high degree of confidentiality.

You’ll be highly organised and love working within a collaborative team. You’ll appreciate variety and flexibly pick up a range of duties.

As an employee of Parliamentary Service, you will be politically impartial in your role. An awareness of the political landscape may be beneficial in supporting your MP.

Responsibilities |Ngā haepapa

• Assist with community engagement and constituent services for the MP
• Monitor local forums, newsletters, and community Facebook pages where required, and maintain established information databases relating to work and contacts made in the community
• Help provide information and advice to constituents on parliamentary processes and services
• Maintain established databases and files relating to constituent issues
• Raise common constituent issues and escalate complex cases where agreed with the team manager and/or the MP

Why work for Parliamentary Service? | He aha te pai o te mahi ki Te Ratonga Whare Pāremata?

• We offer a range of benefits including 5 weeks’ annual leave, an eye and hearing subsidy, and an annual well-being payment.
• You will receive an induction from Parliamentary Service to set you up to succeed, as well as having access to ongoing learning, development, and professional networking opportunities.
• We are proud of He Ao Takitaki (our Te Ao Māori strategy); we offer karakia, waiata, and reo Māori opportunities along with opportunities through other staff networks.
• Our core values are at the heart of how we work: Integrity, Manaakitanga, Accountability, Whanaungatanga, and Empowerment.

As an employee of Parliamentary Service, you will be politically impartial in your role. An awareness of the political landscape may be beneficial in supporting your MP.

The pay band for the role starts at $32.50 per hour and appointments will be based on skills and experience. All employees who work for MPs are employed on an ‘events-based’ agreement, with your employment linked to your MP. This role is a casual role without fixed hours, based in the Electorate/Community office in North Shore, Auckland. While the role is a casual one, we anticipate the hours may range between 10 – 20 per week.

If you want to work in a role and environment unlike any other—one that is hugely rewarding and exciting, with the chance to make a difference—please apply now.

Applications close Sunday 16 February 2025 at midnight.

If you have any questions, please contact fredwyn.kisona@parliament.govt.nz

If you have any support or access requirements, we encourage you to tell us when you apply so we can assist you through the recruitment process. 

The Parliamentary Service and the Office of the Clerk appoint on merit and are committed to diversity and inclusion and good employer principles. We welcome applicants from all walks of life and value the experience that your point of difference brings.