Program Facilitator

Who We Are

Located in the picturesque hinterland of the Sunshine Coast, Palladium Private is a residential rehab delivering holistic, trauma informed programs for people experiencing a range of mental health and addiction concerns. Our passion is providing a high standard of service and expertise with dignity, non-judgement, and compassion.

In operation for more than 20 years, we have a deep connection to health, healing and our purpose. As a business that values compassion, connection and tranquillity, we strive for all visitors to leave with a stronger sense of peace in their lives. Our team is passionate about providing personal and inclusive care to all, with excellence being a natural part of our fabric.

The Role

We are seeking a dedicated Program Facilitator to support and guide clients through their therapeutic journey. This role is essential in maintaining a stable, structured, and supportive environment for clients, ensuring they engage fully in their program and receive appropriate support when in distress.

This position requires a compassionate individual with excellent interpersonal and de-escalation skills, who can facilitate psychoeducation sessions, client management, and mindfulness-based interventions.

The role involves working a flexible schedule, which may include weekdays, nights, and weekends, to ensure continuous support for our clients. Successful candidates will need to be available to work evening and night shifts.

The successful candidate will be required to hold the following qualifications and/or certifications:

• Certificate IV in Mental Health or Alcohol and Other Drugs (AOD) or equivalent
• Current First Aid and CPR certification (or be willing to obtain)
• Police Check
• Availability to complete required on-the-job certification training (covered by the company)

The Day-to-Day

As a Program Facilitator, your key responsibilities will include:

• Supporting clients in their therapeutic process and ensuring they complete all aspects of their program
• Facilitating psychoeducation groups and delivering program modules
• Providing grounding and mindfulness-based tools to support clients in distress
• Accompanying clients on outings and excursions
• Maintaining accurate client records and assessments
• Managing client support needs
• May include night shift duties, including documentation, filing, preparation of group materials, and general housekeeping

What We Offer

• A fulfilling opportunity to support individuals on their healing journey
• A compassionate and supportive team environment
• Ongoing professional development and training opportunities
• Competitive remuneration and shift flexibility
• A workplace that values mental health and holistic well-being

How to Apply

To apply, please submit your up-to-date resume and a cover letter (no more than one page in length) detailing your interest in the role and why you would be a great fit for our team.

Palladium Private respects and honours Aboriginal and Torres Strait Islander Elders past, present, and emerging. We acknowledge the stories, traditions, and living cultures of Aboriginal and Torres Strait Islander peoples on this land and commit to building a brighter future together.