Casual Data Entry & Scheduling Assistant

Who We Are

Located in the picturesque hinterland of the Sunshine Coast, Palladium Private is a residential rehab delivering holistic, trauma-informed programs for individuals experiencing mental health and addiction challenges. Our passion is providing a high standard of care with dignity, non-judgment, and compassion.

For over 20 years, we have created a haven of healing, connection, and purpose. As a team, we are driven by excellence and dedicated to providing a seamless, supportive experience for our guests.

We are seeking a detail-oriented and highly organised Data Entry & Scheduling Assistant to support our scheduling, admissions, and operations teams. If you have a keen eye for detail, love working with systems, and thrive in a fast-paced environment, we’d love to hear from you!

The Role

This casual position is ideal for someone who enjoys organisation, problem-solving, and supporting a high-functioning team. You will play a key role in ensuring the smooth coordination of guest itineraries, therapy schedules, and staff rosters, helping to create a seamless experience for both guests and staff.

The Day-to-Day

As a Data Entry & Scheduling Assistant, you will:

• Coordinate guest programs—booking therapies, planning itineraries, and ensuring a smooth journey from admission to completion.
• Support the scheduling team—plan, book, and monitor therapy and staff rosters.
• Liaise with key teams—communicating changes and updates with admissions, operations, housekeeping, and other departments.
• Prepare guest documentation—ensuring all necessary paperwork is completed before arrival.
• Organise guest transfers—coordinating transport for arrivals and departures.
• Maintain accuracy and efficiency—ensuring all data entry and scheduling tasks are completed with precision.

What We Offer

• A meaningful role where your organisation and attention to detail directly contribute to a guest’s journey to wellness.
• A supportive and passionate team dedicated to excellence and care.
• A beautiful and tranquil work environment in the Sunshine Coast hinterland.
• Full training on scheduling software—we just need your keen eye for detail and organisational skills!
• Flexibility with casual hours to suit your lifestyle.

The Successful Candidate Will Have

• Strong organisational and planning skills—with the ability to manage multiple tasks and deadlines.
• A high level of attention to detail—accuracy is key!
• Great communication skills—both written and verbal.
• Confidence with technology—experience with Microsoft Excel and Outlook is required.
• The ability to adapt in a dynamic environment—things can change quickly, and we need someone who thrives under pressure.
• A proactive and problem-solving mindset—you don’t just spot issues, you solve them!

How to Apply

If you love organisation, problem-solving, and working behind the scenes to make a real difference, we would love to hear from you!

To apply, please submit your up-to-date resume and a cover letter (no more than one page) outlining your interest in the role and why you’d be a great fit for our team.

Palladium Private respects and honours Aboriginal and Torres Strait Islander Elders past, present, and emerging. We acknowledge the stories, traditions, and living cultures of Aboriginal and Torres Strait Islander peoples and commit to building a brighter future together.