Supervisor - Queensland Coal

Supervisor – QLD Coal South

• Lead the day-to-day operations, focusing on business Improvements and productivity
• Day shift role with some night / weekends
• Permanent opportunity based in our new Gladstone location

About us

Pacific National (PN) is the largest private provider of diversified rail freight services in Australia. We haul a variety of freight including coal, intermodal containers, steel, and a range of bulk commodities and materials that keep the region’s economy, businesses and households running.

About the role

Step into a key leadership role within our QLD Coal division, where you will lead and co-ordinate the overarching day to day operations, focusing on implementing business improvements, cultural change, safe working improvements and ensuring productive workplace practices.

You will be accountable for ensuring key standards in relation to Safety, Customer Service, Performance and People/teamwork are maintained on shift to maximise productivity and enable delivery in full and on time to satisfy operational business requirements!

Key Accountabilities:

• Oversee daily operations, ensuring service and performance targets are met
• Lead, delegate and supervise tasks effectively
• Enact contingencies when the maximum utilisation of resources, assets or equipment is not possible
• Address all out-of-course requests for additional services in a timely and flexible manner
• Manage and coordinate operational resources efficiently
• Develop, support, and advance team members
• Enforce safety and operational procedures through rigorous audits to minimize incidents

About you

To be successful in this position you will be a strong people leader with proven experience in employee relations, succession planning, and performance management. You will lead by example, upholding high personal and professional standards through your actions and behaviour.

Skills/Experience:

• QLD ‘C’ Class Drivers Licence (current)
• Industry Knowledge – Strong understanding of the transport sector and/or experience in a complex operational environment
• Communication &Stakeholder Management – Ability to engage effectively with internal and external stakeholders, including management and contractors.
• Problem-Solving & Adaptability – Strong analytical skills, initiative, and flexibility in tackling challenges.
• Leadership experience in a similar environment

The benefits

We prioritize diversity and inclusion, fostering a culture where every team member is valued and can bring their authentic selves to work. When you join us, you'll have the opportunity to:  

• Pursue growth and career development  
• Access mentoring programs  
• Enjoy paid parental leave up to 14 weeks (with superannuation) after just 6 months of service  
• Access our Employee Assistance Program for confidential counselling, free for you and your eligible family members  
• Benefit from novated leasing and discounts on select health insurance, travel, retail brands, and more.  

To find out more about Pacific National, our benefits and opportunities we offer, visit our careers page: www.pacificnational.com.au/careers. We are proud to be a WORK180 Endorsed Employer for women, and you can visit our Work180 page Pacific National | WORK180 Endorsed Employer to find out more! 

We are seeking applicants who share our values: Make it simple, Share More, Kindness, Gratitude, Curiosity, and Own it. These values help us achieve strong connections with everyone we work with and play an important part in motivating us all to do our best work. 

What our employees say about working at Pacific National:  

‘Work/Life balance is very difficult to achieve in any rail haulage business however I think Pacific National are leading the field in this regard’ 

Do you need reasonable adjustments during the recruitment process?

If you need an adjustment in the recruitment process, please outline at the time of your application.

Next steps

Are you ready to be part of our future? Click on the 'Apply' button and follow the prompts.

Applications Close 16^th of March 2025

Acknowledgement of Country

We acknowledge the Traditional Custodians of​ the land on which we work, live and rail.​ We pay respect to Elders past, present and future and to the​ continuation of cultural, spiritual and educational practices​ of all Aboriginal and Torres Strait Islander peoples.