Casual Service Delivery Controller – Intermodal
- North Sydney location, training provided
- 12 hour rotating shifts, days/nights/weekend/public holidays (even time roster)
- While in training fulltime commitment required, after which on demand basis!
About us
Pacific National (PN) is the largest private provider of diversified rail freight services in Australia. We haul a variety of freight including coal, intermodal containers, steel, and a range of bulk commodities and materials that keep the region’s economy, businesses and households running.
About the role
As an SDC within our intermodal business unit you will be responsible for an Operational area, and will be tasked with monitoring, managing, and delivering all our services that operate within this. The team is responsible for working together to ensure all Pacific National services run safely on time, and efficiently.
Key Responsibilities include however are not limited to:
- Acting as the first point of contact for all stakeholders in your area of operations
- Entry of detailed and quality data into our transport and labour management systems
- Directing the movement of our crews across your area to minimise crew travel in cars while ensuring minimal delay to our services
- Identifying incidents and events
About you
You will be a recognised team player, with a strong customer-centric background. You will enjoy working in an environment where no two days are the same and be seeking an opportunity to join a company that offers a defined career pathway. Self-motivation, the desire to constantly improve, and the ability to adapt to and operate in a truly dynamic environment, combined with the ability to assess a situation and take decisive action will be key to your success in this role.
In addition:
- Excellent communication skills, effectively communicating across multiple mediums (phone, email, text messages, etc)
- Intermediate level computer skills
- Background in transport or labour (rostering) management systems and/or reporting systems advantageous but not essential
We are seeking applicants who share our values: Make it simple, Share More, Kindness, Gratitude, Curiosity, and Own it. These values help us achieve strong connections with everyone we work with and play an important part in motivating us all to do our best work.
Do you need reasonable adjustments during the recruitment process?
If you need an adjustment in the recruitment process, please outline at the time of your application.
Closing date
Applications close on the 8th of September 2024
Next steps
Are you ready to be part of our future?
To apply, please click on the 'Apply' button and follow the prompts.
To find out more about Pacific National, our benefits and opportunities we offer, visit our careers page: www.pacificnational.com.au/careers
Acknowledgement of Country
We acknowledge the Traditional Custodians of the land on which we work, live and rail. We pay respect to Elders past, present and future and to the continuation of cultural, spiritual and educational practices of all Aboriginal and Torres Strait Islander peoples.