Business Analyst - Sales Process & Improvement

We are oOh!media (pronounced “oh!” media). 

oOh!media is the #1 Out of Home company in Australia and New Zealand.  

We exist to make public spaces better and brands unmissable, proudly leading the market with innovation, creativity, data and results. Our network plays an important role in the communities they are located, creating engaging environments that inform, entertain and inspire, while connecting brands with audiences at scale.  

We are oOh!media, and we are unmissable. 

About the opportunity: 

This is a fantastic opportunity to join our dynamic Revenue & Growth team, you will work across sales and operational functions to streamline processes, increase efficiencies, and ensure the continued growth of our media and advertising business. Using your expertise in business process analysis and improvement methodologies, you’ll be supported and guided to collaborate closely with the transformation team, and other business unit stakeholders to identify, develop, and implement high-impact solutions that drive revenue performance.

Key responsibilities:

• Conduct in-depth analysis of existing workflows, utilising process maps and other improvement tools to prioritise driving efficiencies and enhancements across the value chain and sales lifecycle  
• Document current processes (as-is), design optimised future processes (to-be), develop actionable improvement plans and support the implementation of strategic initiatives via process change 
• Identify and document dependencies with other Strategic oOh!26 changes 
• Quantify and track benefits supporting the Group Director with current State Process measurement & baseline establishment including timings and performance metrics 
• Design Target state process and templates across the value chain 
• Support Revenue and Growth Change Management and technology drops from the Tech business unit 
• Support in driving operational plans, sales communication and adoption, track operational milestones and timelines, dependencies and provide regular updates to the Transformation team. 
• Document risks and implement mitigation strategies to ensure project success.

This is a 12 month contract role based in our North Sydney Office, You’ll join a close-knit team who are passionate about providing outstanding service and results to clients across a range of industries. You’ll have the opportunity to learn from the best in the industry and be nurtured and supported by your team and manager.

Skills and experience:

• 3+ years of experience in documenting complex business processes, preferably in media or a similar industry. 
• Proven track record in documenting business-critical implementations in a timely manner. 
• Bachelor's degree in business, Finance, Economics, or related field  
• Strong understanding of business process improvement methodologies such as BPMN 2.0 (highly desirable), Lean, Six Sigma, HCD (Human-Centered Design), with proven experience implementing these in sales and revenue functions. 
• Strong business acumen and understanding of market dynamics  
• Comfortable working with CRM systems, process mapping tools, and sales platforms with proficiency in basic data analysis tools (Excel, Power BI a bonus) 

Perks and benefits:

• Flex your way: Whether you're working partly in the office or remotely (where business allows), we give you the flexibility to make time for what matters. 
• Grow sustainably: Personal and career growth is key. Through tailored training programs, development planning, NGEN memberships, and more, we’re here to help you thrive every day. 
• Leave your way: From extra leave options and inclusive paid parental leave to wellbeing days and community service leave, we’ve got your back. Plus, you can swap a public holiday for a personal day of significance. 
• Support for you: Your wellbeing matters. With free support through Sonder, discounted gym memberships, and online wellness perks, we help you feel your best. 
• Celebrate you: Our Active Reward and Recognition Program highlights the great work you do. When you go above and beyond, we’ll make sure you’re seen and celebrated. 

If you’re curious, ready for a unique challenge, and want to make a real impact, we want to hear from you! 

At oOh!, we celebrate diversity and strive for an inclusive environment. We welcome applications from all backgrounds, including Aboriginal and Torres Strait Islander peoples, people with disabilities, LGBTQIA+ individuals, and refugees.