Business Support Coordinator

Are you interested in joining the team at Wesfarmers OneDigital?

Good call. We’re an exciting digital enterprise with big ideas, supporting some of Australia’s most trusted and iconic brands. We’re well on our way towards bringing the best of digital and data possibilities together to create more personalised shopping experiences for customers across our retail brands.

Working in a collaborative team with a diverse and deep set of skills and experience, you will learn, collaborate, and co-create to achieve great things.

• You’ll have ownership of your role, which will allow you to find the right balance between stretch and sustainability, work, and life.
• Culture of comradery and collaboration - OneTeam
• Plus, all the tools and learning you need, the tone is set for you to shine and succeed.  
• We know that diversity fosters greater innovation and better customer connection, so we strive to create a team where everyone feels like they belong. We support diversity, inclusion and we are a gender-neutral organisation. We celebrate individuals at their core, so they shine to their best.

Your Role

We are seeking a highly organised and proactive Business Support Coordinator to join our team. This key role will support multiple General Managers (GMs) by managing their diaries, coordinating travel arrangements, and providing general administrative assistance. The ideal candidate will possess excellent time management skills, the ability to multitask effectively, and a high level of attention to detail.

What you’ll be doing

This role offers a diverse range of responsibilities where no two days are the same. You will be entrusted with a variety of tasks, including but not limited to:

• Proactively manage and organise the diaries of multiple GMs, scheduling meetings, appointments, and events while ensuring they are well-prepared for upcoming engagements
• Coordinate meeting logistics, ensuring appropriate time slots are booked, and relevant stakeholders are included
• Arrange domestic and international travel, including flights, accommodations, ground transportation, and itinerary management
• Ensure travel arrangements are well-planned and cost-effective while meeting the needs of the GMs
• Assist with the preparation of reports, presentations, and other business documents as required by the GMs
• Serve as a point of contact for internal and external stakeholders, managing communications effectively and professionally
• Support the organisation and logistics of meetings, conferences, and events, ensuring all necessary materials and equipment are available
• Assist with catering arrangements, venue bookings, and other event requirements
• Provide general business support, including managing expenses, filing, and other tasks as required by the team

What you'll bring to the table

• Proven experience in an administrative or business support role, ideally supporting senior-level executives or GMs
• Excellent diary management and organisational skills with the ability to prioritise tasks effectively
• Strong attention to detail and accuracy, especially when managing travel arrangements and schedules
• Ability to handle multiple tasks at once and work well under pressure
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), with advanced skills in calendar management and travel booking tools
• Exceptional communication skills, both written and verbal
• A proactive approach to problem-solving and the ability to work independently
• Discretion and confidentiality when handling sensitive information

Join The Team

We’re continuing to bring the best talent and skills under one roof, working together and across disciplines to build amazing experiences for our customers. We continuously feed off each other’s insights, talents and capabilities, because we are a business that thrives on open collaboration and a shared vision of positive, fun and rewarding experiences.

Team Benefits – just to name a few!

To support you at work, what you value in life and in the community, our team member benefits include:

• Convenient city location
• Stocked kitchen with fruit and breakfast items
• Modern and spacious end of trip facilities
• Access to the latest technologies
• An annual budget to support your choice of learning
• Extended parental leave (16 weeks for primary carers), and paid volunteer days
• Flexible working – we balance working together with working flexibly
• People-focussed culture that celebrates achievements big and small
• OnePass subscription and Team Member discount card.

Next steps

If this sounds like your next career move, then click on the ‘Apply’ button now! Please note that we may commence interviewing candidates prior to the application closing date.