Administration Assistant - Switchboard and Emergency - Full Time Position

• Full Time, Permanent Contract
• 76 hours per fortnight

NHW have an exciting opportunity available to become part of the Switchboard Emergency team. We require applicants to have skills and experience to perform duties of the private Patient Liaison and Switchboard Emergency shifts. The position has a rotating 4 week roster which includes some weekend and shift work with a mix of shifts across the Patient liaison, Switchboard and Emergency roles.

Primary duties will include:

• Liaison with patients and clinical staff on a daily basis
• Daily, weekly, monthly account follow up and reporting
• Private patient account processing
• Liaison with referral clinics and insurance providers 
• Switchboard duties
• Emergency department administrative duties

Our Region:

• Wangaratta has a population of approximately 30,000 and our catchment serves a community of around 100 000 throughout the northeast.
• An easy 2 ½ hours drive on the Hume freeway from Melbourne and less than an hour to Albury airport with direct flights to most of the large Australian cities.
• We have over 11 schools including private Catholic and Anglican schooling options for pre-year 12.
• Our region is a popular destination year-round. It boasts multiple national parks, picturesque small towns, award winning restaurants, wineries and breweries. 
• Whether you want to hike, mountain bike and ski in the mountains, paddle the rivers or cruise on the rail trails there is something for everyone in the northeast.
• https://www.visitwangaratta.com.au/Home
• https://www.victoriashighcountry.com.au/snow/

The successful applicant will benefit from:

• Competitive remuneration, novated leasing and full salary packaging benefits available. If you have relocated permanently you may also be able to substantially increase your take-home pay by salary packaging some or all of your relocation costs.
• 5 weeks annual leave and an addition week for any employee working 10 or more weekend shifts. There is also the option for full time employees to be able to purchase additional leave if they wish.
• Option to be able to swap any existing public holiday to another religious holiday or day of significance of your choice.
• Employee Assistant Programs (EAP)
• Well being programs and discounted corporate gym membership
• Social Club Benefits
• Support for our diverse workforce

Applying for the role:

• Enquiries can be made with Rosalie Bennett on (03) 5722 5370
• Confirmation of full Covid-19 and Influenza Vaccination or an approved medical exemption is required upon application
• A PD for this role can be downloaded below or at www.northeasthealth.org.au/careers/jobs/
• Applications must address the key selection criteria from the PD
• Employment Statutory Declaration form must be submitted with your application
• To apply for this position hit Apply Now/Join Now or head over to our careers page at www.northeasthealth.org.au/careers/jobs/
• All additional documents can be uploaded within the application after filling in the key criteria
• Applications close Sunday, 4th May 2025