Senior Systems AdministratorRemote

Type:                Temporary

Duration:        August 19, 2024 – December 31, 2024

Pay Rate:        $40.00 - $45.00/hourly

Location:        Remote, East Coast (Eastern Standard Time working hours)

Position Title: Senior System Administrator (School of Engineering)

The client is seeking an expert in Microsoft SCCM - someone who has "packaged" apps to ready for automated deployment on computers. That is the specific purpose of this role.

Formal JD (although the selected candidate will focus on Microsoft SCCM Packaging Process)

• Manage, maintain and support the School of Engineering (SoE), and related, AD domain-based computing infrastructure, including software installation, licensing, configuration, monitoring and troubleshooting.
• Implement and support educational, research and administrative systems and applications, assuring that all security, auditing, and restart/recovery functions are properly operating.
• Monitor performance and provide capacity planning information. Identify areas where improvements are desirable and suggest improvements.
• Provide assistance and training to IT Support Consultants and other SoE technical staff, including temps, interns and student workers.
• Evaluate vendor-supplied software and make buy/build recommendations. Resolve particularly complex or critical technical problems.
• Function as a project manager as required.
• Author and maintain relevant documentation as required.
• Ability to work both independently and as a team member in a complex environment with competing demands.
• Other duties as assigned to help drive to our Vision, fulfill our Mission, and abide by our Organization’s Values.

Major Responsibilities, Functions and/or Activities:

1. Installation and maintenance of operating systems, applications and related components, programs and packages (50%)

Supporting Actions: Perform server and workstation maintenance and software installation and consultation for the large portfolio of core and engineering specific applications across administrative staff, research and instructional lab servers and workstations.

Choose versions/releases, determine schedules, and coordinate tasks with other School of Engineering (SoE) IT staff. Resolve software problems with support from the vendor. Maintain running and biennial inventory of computing assets. Communicate operational information to SoE Director of Information technology as necessary.

2. Project Management (20%)

Supporting Actions: Develop project plans, coordinate and direct project teams, inform management of critical issues and project progress.

3. Provide technical support to other SoE staff (15%) University

Supporting Actions: Resolve reported problems in a timely manner. Provide technical guidance and support individually and in meetings. Educate & train other staff and develop relevant documentation as part of the problem resolution process. Must be able to resolve particularly complex problems. Perform presentations on technical subjects and identify training needs. Participate constructively in meetings.

4. Assume leadership role within SoE IT team (10%)

Supporting Actions: Support the Director in leading the work of the team. Lead meetings, committees, task forces, etc. Identify areas where improvements are needed and suggest ways to accomplish those improvements.

Propose actions, including software/hardware configuration/parameterization changes, changes to methods, procedures, acquisition of new hardware/software, and documentation. Propose similar actions as part of strategies for preparing for the implementation of new services. Lead or participate in projects to implement solutions.

5. Remain current about new and evolving software and hardware products and technology (5%)

Supporting Actions: Attend multiple, annual technology trainings, and integrate learnings into workflow. Conduct frequent research using relevant technology resources, and review trade journals to keep current with technology. Participate in electronic bulletin boards and review electronic material available directly from vendors.

Job Qualifications and Competencies

• Bachelor’s degree or equivalent education and experience.
• 2-3 years of experience with systems.
• In-depth knowledge and experience with Hyper-V Virtualization.
• Conceptual knowledge of all and in-depth knowledge of some of the following: technical architectures, security, networking, middleware, SDLC, system imaging tools, Azure and Intune.
• Problem resolution skills, e.g. dump reading, traces, etc.
• Excellent interpersonal and communications skills (both oral and written).
• Strong ability to prioritize activities.
• Demonstrates a willingness and ability to support a diverse and inclusive environment.

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