ER/IR Specialist

About Us:

At Manpower, we are committed to building an inclusive and diverse workplace where everyone feels valued. We believe in flexibility and support our team members to thrive in their roles, no matter their background or circumstances. As a global leader in staffing and workforce solutions, we take pride in our compliance with Australian employment laws, ensuring that our on-hire employees are supported in the best possible way.

The Role:

We are looking for an ER/IR Specialist to join our dynamic team. In this role, you’ll be instrumental in managing employee and industrial relations matters across the organisation. You’ll focus on simple, uncontested cases while also supporting our industrial advocates with more complex cases. This is a fantastic opportunity to develop your career and make a tangible impact by ensuring our team members and clients operate within a compliant and supportive environment.

What You’ll Do:

• Provide expert advice on employee relations matters such as workplace policies, grievances, and misconduct.
• Manage and resolve simple ER/IR issues in a timely manner while ensuring compliance with Fair Work legislation.
• Assist with complex industrial relations cases alongside experienced industrial advocates.
• Draft accurate and consistent documentation related to ER/IR matters.
• Ensure full compliance with Awards, pay conditions, and other industrial instruments for all our on-hire employees.
• Educate and support our recruitment consultants, equipping them with the skills to manage ER/IR matters and escalate issues appropriately.

What We Offer:

• A diverse and inclusive team where your voice is heard and valued.
• Ongoing professional development and training opportunities to enhance your skills.
• The opportunity to work autonomously while collaborating with supportive remote teams.
• An industry-leading commission scheme that is uncapped
• Employee referral program
• Wellness day 1 per Quarter and your birthday day off
• Free access to expert and confidential advice, counselling and support
• Hybrid work environment

What You’ll Bring:

• Recent graduates with relevant knowledge are welcome; experience in HR or ER/IR roles is advantageous.
• A strong understanding of Australian employment legislation, including Awards and industrial instruments.
• Excellent written and verbal communication skills, enabling you to engage with a variety of stakeholders
• A proactive and confident approach to managing ER/IR issues, with the agility to adapt to changing situations.

First Priorities:

• Develop a thorough understanding of Manpower’s Award classification processes for Australian-based roles.
• Gain confidence in managing Award approvals autonomously, ensuring efficiency and compliance.
• Begin educating Recruitment Consultants on ER/IR matters, enhancing their ability to support employees effectively.
• Develop proactive measures to ensure continuous compliance with IR regulations.

The Impact You’ll Make:

A successful recruitment in this role means improved efficiency in our Award approval process, enhanced Recruitment Consultant knowledge, and streamlined HR processes— all contributing to a more compliant and efficient workplace.

Apply Now!

Join Manpower and become part of a supportive and flexible team that values diversity and empowers you to grow in your career.

If you’re passionate about employee relations, compliance, and making a difference, we’d love to hear from you.