Residential Case Manager Team Leader

We are seeking a passionate Team Leader Case Manager to lead and coordinate a team of Case Managers in providing exceptional care to young people in placement. This role involves overseeing residential care, home-based care, lead tenant support, and case management services, all within a therapeutically oriented program. As a Team Leader, you will be responsible for supervising and guiding a team of Case Managers, ensuring high-quality, trauma-informed care for clients. You will also manage operational and administrative tasks to support effective service delivery.

The Case Manager is responsible for the provision of case management and support services to young people living in residential homes. The Case Manager will participate in team planning with residential care workers, other case managers, other staff and volunteers. Furthermore, they are responsible for contributing to best practice Occupational Health & Safety and positively contributing to the development of MacKillop Family Services.

This is a full-time position based in Warrnambool

Our Offer

• Hourly Rate based on SCHADS Award Level 6 dependent on qualification and experience.
• Salary packaging – we can help you to maximise your salary packaging up to $18,550 per year, which allows you to reduce the amount of tax you pay.
• Fitness Passport - which is a discounted workplace health and fitness program available to you and your family. For a fraction of the price of a regular gym membership.
• Paid Training that is industry specific including Therapeutic Crisis Intervention (TCI), Sanctuary and Cultural Awareness training.
• Employee Assistance Program- Free access to a wide range of options with all aspects of life such as social, financial, physical, mental health by providing counselling and coaching supporting relating both to your circumstance, even including health advice from qualified nutritionists.
• Sanctuary Organisation - MacKillop’s work is underpinned by the Sanctuary Model, an evidence-supported, whole of organisation framework that brings our values to life. The model reinforces our ability to create a safe environment that teaches people to cope effectively with stress and trauma, and to heal.

Requirements

• Valid and Current Driver's Licence
• Valid and Current Workers With Children's Check
• Valid and Current NDIS Workers Screeners Check
• Satisfactory Criminal History Check
• A bachelor's degree in social work or equivalent, or significant work experience in a relevant field plus a qualification in Youth Work, Welfare or other related field.
• Knowledge and understanding of Aboriginal culture and values and an awareness of the current issues faced by Aboriginal children, young people and their families.

Please address the key selection criteria outlined in the position description as part of your cover letter.

Our Commitment

MacKillop celebrates and draws strength from diversity and respects the dignity of all people. Every person at MacKillop has the right to be safe and to be treated justly. We value every person’s ability, cultural or linguistic backgrounds, ethnicity, sexual orientation, gender identity, gender expression, intersex status, relationship status, religious or spiritual beliefs, socio-economic status, and age.

It is our goal that MacKillop Family Services continues to evolve as a culturally safe, culturally competent, and welcoming organisation to Aboriginal and Torres Strait Islander children, young people, families, and communities.

Aboriginal and Torres Strait Islander people are strongly encouraged to apply for this position.

Shortlisting for this position will commence in the new year, please submit your application as soon as possible.