Disability Support Coordinator

About the role:

Disability Support Coordinators provide direct support to NDIS participants and their families to implement the funded supports in their NDIS plan. Support Coordinators provide specialist NDIS advice to participants and families, as well as other providers, and link them to any necessary mainstream and community supports. A key part of the Support Coordination role is to build the participant’s capacity (and that of their informal support network) to implement their own NDIS supports in future.

The Disability Support Coordinator will provide quality customer service to NDIS participants and their families by promptly and proactively addressing the participant’s needs and working towards their NDIS goals, provide advice to the participant about relevant mainstream, community options that may assist them to achieve their NDIS goals, perform all duties in the interest of positive participant outcomes and the commercial results necessary for the Support Coordination Program to be sustainable, ensure that the role is delivered in line with the NDIS guidelines for Support Coordination (e.g. impartial, no advocacy etc.), negotiate the services to be provided, develop service agreements, create service bookings and fulfil any other administrative requirements of the role, request any assessments necessary to determine the nature and type of funding required (e.g. Home modifications) to meet the participant’s needs and support the participant to develop a budget for each support type and regularly review this budget against their NDIS goals. 

This is a Full-Time Ongoing opportunity based in Footscray, VIC within our Disability Services Program. The position reports to the Coordinator Support Coordination.

Key Selection Criteria:

To be successful in this role, you will have:

• Minimum Diploma in Community Services or Disability etc. Tertiary qualifications highly regarded. 
• Experience (minimum 2 years) working with people with disabilities. 
• Demonstrated respect for participants as valued members of their community and understanding their goals and aspirations.
• High level communication and interpersonal skills with a demonstrated capacity to establish rapport with participants. Proficient in spoken English.

Please address the full Key Selection Criteria outlined in the PD as part of your application.

For a full listing please view the Position Description at the bottom of this page.

For Seek applicants, the Position Description will be available when you click 'apply'

For more information, please contact:

Alan Page at alan.page@mackillop.org.au

Our offer:

• Generous Salary - helps increase your take home pay
• Ongoing Career Development, Education and Training 
• Employee Assistance Program – free and confidential counselling, coaching and emotional support for work and personal challenges
• Click HERE to find out more about becoming a member of the MacKillop Family Services team and what further support we have to offer our employees.

You must have a:

• Valid and current Driver’s Licence;
• Satisfactory Criminal History Check (paid for by MacKillop);
• Valid Employee Working with Children Check;
• Valid and current NDIS Workers Screening Check (for risk assessed / client facing roles). MacKillop can assist successful candidates with their application.

Our Commitment:

MacKillop celebrates and draws strength from diversity and respects the dignity of all people. Every person at MacKillop has the right to be safe and to be treated justly. We value every person’s ability, cultural or linguistic backgrounds, ethnicity, sexual orientation, gender identity, gender expression, intersex status, relationship status, religious or spiritual beliefs, socio-economic status, and age.

It is our goal that MacKillop Family Services continues to evolve as a culturally safe, culturally competent, and welcoming organisation to Aboriginal and Torres Strait Islander children, young people, families, and communities.

Aboriginal and Torres Strait Islander people are strongly encouraged to apply for this position.

Shortlisting for this position may commence immediately so please submit your application as soon as possible.