Group Admissions Coordinator

Travel the Journey with Us:

Join our friendly and supportive team that embraces a collaborative approach to Resident care. We believe in working together as a team, sharing knowledge and experiences, and supporting each other along the way.

About the Role:

Medical and Aged Care group are looking for an experienced Group Admissions Coordinator, with excellent interpersonal skills, to play a pivotal role in assisting families with support and understanding as they transition their loved ones into aged care

Working across multiple homes located at Coburg, Ashwood and Boronia, Monday to Friday, you will be responsible for collaborating with the Home Manager and Administration Officers to ensure delivery of all sales and admissions commitments.

MACG offer the opportunity to work with a close-knit and collaborative team. In addition to providing professional development this role will allow you to work to your full potential and progress your career with a reputable aged care provider that has an exciting future.

Benefits

•       Gain valuable experience and knowledge working alongside seasoned professionals.

•       Become a trusted member of our support team, contributing to our success and growth.

•       Enjoy our rewards and recognition initiatives that celebrate your hard work and dedication.

•       Join a family-owned company that upholds a strong set of values and principles.

•       Be part of a mission-driven team that truly values the elderly and their stories.

•       Opportunities for professional growth and creative expression.

•       EAP support

•       A supportive environment where your ideas matter.

Key Responsibilities

·       Ensure delivery of the function’s KPIs and efficient and effective management of resources

·       Operate as a subject matter expert in admissions portfolio

·       Establish and develop effective relationships with internal and external team members, service providers and clients 

·       Drive exceptional service through the delivery of the Welcome process and post admission process

·       Manage professional relations with families and key stakeholders

·       Ability to support and work in additional admissions portfolio when required

·       Continuous growth and improvement

To succeed in this role, you will require the below:

• Previous experience working in aged care admissions role
• Ability to meet deadlines, be self-motivated and work under pressure
• Comply with all Privacy Legislation requirements and confidentiality statements
• Excellent written and verbal communication skills, across all stakeholders
• Demonstrated experience in using software applications
• Understanding of AN-ACC funding requirements in aged care
• A commitment to improving residential aged care admission processes
• Ability to identify, resolve and manage problems 
• Current Police Check

MACG is an equal opportunity employer and welcomes candidates from all backgrounds to apply.

Applications close on 20 December 2024 at 5pm AEST