Senior Machine Learning Engineer

Be part of the team transforming global travel experiences! 

Luxury Escapes is one of the world’s fastest-growing travel websites, with over 8 million members, recently winning the National Travel Industry Award for Most Outstanding Online Travel Agency! We are growing rapidly & seeking a self-driven, analytical and strategic Senior ML Engineer to join the team. 

Working at Luxury Escapes 

Our mission is to delight our customers with incredible deals for the world's best holidays. We are a collective of forward-thinking people, driven to challenge the travel industry and ourselves to bring outstanding travel experiences to our customer community. 

Our Sydney office is on Kent Street - a short walk from Wynyard station and close to great cafes in Barangaroo. 

Luxury Escapes is an in-person company. We work and collaborate together, face to face in our Barangaroo office.

About the team 

Our Recommendations Engine team uses machine learning techniques and A/B testing to run experiments designed to help customers discover travel options and build an unforgettable travel experience. 

Here are some challenges we're tackling: 

• Personalisation at Scale – How do we ensure that each of our millions of users has a personalised customer journey that reflects their unique preferences? 
• Real-time Recommendations – Implementing strategies to provide instantaneous suggestions as users interact with our platform
• Full customer journey coverage – Expand the utilisation of our models across touchpoints throughout the customer journey and across all product lines (hotels, tours, cruises, flights, experiences etc)
• Scalable ML Infrastructure – Building and maintaining a robust infrastructure that can support our expanding suite of machine learning models and handle the massive influx of data.

About the role 

As a Senior ML Engineer, you will play a key role in developing and implementing cutting-edge machine learning solutions to solve complex business problems. You will collaborate with cross-functional teams to design, build, and deploy machine learning models, contributing to the advancement of our technology and driving innovation.

You will have a strong bias for action and as you uncover opportunities you will be able to present them to the team and help steer the direction of machine learning initiatives at Luxury Escapes. 

Responsibilities include

• Develop recommendation and search systems to help customers discover great offers for their next holiday
• This role presents significant ambiguity and requires fast iterations and improvements. You should feel comfortable with making assumptions and put them to the test
• Implement, test, and optimise machine learning models using state-of-the-art techniques
• Work closely with data engineers to process and clean large datasets for model training
• Liaise with software engineers to deploy and monitor models
• Produce well-tested, well-documented, high-quality, easily maintainable code
• Conduct feature engineering to enhance model performance and interpretability
• Develop and implement robust model evaluation frameworks to ensure performance metrics meet business objectives
• Collaborate with cross-functional teams, including data scientists, data engineers, software engineers, and product managers
• Clearly communicate complex technical concepts and findings to non-technical stakeholders
• Mentor engineers and other team members on our product, tech stack and values. 

Relevant skills 

• At least 2 years developing production-grade machine learning systems
• Well-versed in machine learning algorithms and Statistics
• Proficient in Python and SQL
• Familiar with machine learning frameworks such as Scikit-learn, LightGBM, PyTorch or TensorFlow
• Understanding of common software development processes such as version control, continuous integration/delivery and code reviews
• Great problem-solving skills and an ability to follow a hypothesis-driven approach to make progress
• Natural curiosity for the latest technology and using it to support innovation
• Strong leadership qualities and communication skills combined with a track record of delivering great products
• Bachelor’s or Master’s Degree in Computer Science, Machine Learning, AI, Statistics, or equivalent. 

What's in it for you?

We consider our people one of our most important assets – and we want our team to love their working lives! When you work for Luxury Escapes, you can look forward to: 

• Excellent Remuneration package 
• 20% Discount on Luxury Holidays and Experiences 
• Breakfast and lunch are provided 5-days a week 
• Well-being programs 
• ½ day of birthday leave 
• A super collaborative team that enjoys creating great platforms 

If you’re interested in the role but don't check every box, apply anyway, we’d love to hear from you. 

We embrace diversity in our people and make hiring decisions based on your experiences and skills. We do not discriminate based on gender identity, religion, race, national origin, sexual orientation, age, marital status, or disability status. You'll find a collaborative, inclusive, and respectful workplace here at Luxury Escapes, and we are proud to celebrate who you are. Please let us know if you require any reasonable adjustments during the interview process. 

We are a 2024 Circle Back Initiative Employer, committing to responding to every applicant.