Product Manager - OperX & LEBT

Be part of the team transforming global travel experiences! 

Luxury Escapes is one of the world’s fastest-growing travel websites, with over 8 million members, recently winning the National Travel Industry Award for Most Outstanding Online Travel Agency! We are growing rapidly & seeking a Product Manager to join our Operational Excellence & LEBT team.  

The Operational Excellence & Luxury Escapes Business Traveller team has a large scope, focused on building products for internal departments that allow us to scale faster and also growing our B2B corporate travel offering.

Why Join Us? 

✨ Pioneering Products: Dive into a world where innovation is the norm. We're constantly challenging ourselves to provide customers with a best-in-class experience, and we're not afraid to try something new. 

🤝 Collaborate with the Best: Surround yourself with a dynamic, passionate and fast-paced team of product managers who share your passion. We maintain a high bar on talent and have a strong work ethic. 

✈️ Experience the World: We believe in living what we offer. Enjoy travel experiences just like the ones we curate for our customers. Plus, our award-winning employee benefits ensure that your journey with us is nothing short of extraordinary. 

📈 Growth & Leadership: We provide an environment for continuous learning and leadership. The growth opportunities are endless. You’ll be given autonomy to really make an impact in your role. 

About the team

The OperX & LEBT team is pivotal to Luxury Escapes and relied upon by customers and internal stakeholders to ensure a high-quality customer experience. The team works on both customer facing projects, principally building our B2B corporate travel platform as well as features for our internal sales and service team like our custom offer feature enabling sales agents to source unlimited supply for our customers. 

Your responsibilities

• Lead the development of LE’s corporate travel platform (LEBT), working closely with the commercial team to deliver the best corporate travel platform in Australia
• Facilitate LE’s growth by building technology and tools that boost efficiency for Customer Sales and Service, Operations, Finance and more
• Develop a deep understanding of customer needs to advocate for them effectively
• Lead the vision, strategy, and execution for products that you manage
• Engage with stakeholders to improve efficiency in our customer service, customer sales and finance teams
• Manage the end-to-end product lifecycle, from customer research to design, build, and launch. 
• Set, measure, and improve success metrics for the products you manage. 

About you

• Strong experience in Product Management and UX in a high-growth business
• Proven problem-solver who is willing to roll up your sleeves to get the job done and find the right solution
• Proven track record of managing all aspects of the product lifecycle
• Solid experience in growing products through agile planning and rapid prioritisation
• Strong collaboration skills, and ability to influence cross-functional teams. This means you have exceptional written and verbal communication skills
• Passionate about building products that customers love
• Demonstrated success in defining, metrics to launch excellent products. 

Our Perks & Benefits 

We consider our people one of our most important assets – and we want our team to love their working lives! When you work for Luxury Escapes, you can look forward to: 

• Excellent Remuneration package
• 20% Discount on Luxury Holidays and Experiences
• Breakfast and lunch are provided 5 days a week
• Health and Well-being programs
• 1/2 day of birthday leave
• A super collaborative team that enjoys creating great platforms. 

If you’re interested in the role but don't check every box, apply anyway, we’d love to hear from you. 

We embrace diversity in our people and make hiring decisions based on your experiences and skills. We do not discriminate based on gender identity, religion, race, national origin, sexual orientation, age, marital status, or disability status. You'll find a collaborative, inclusive, and respectful workplace here at Luxury Escapes, and we are proud to celebrate who you are. Please let us know if you require any reasonable adjustments during the interview process. 

We are a 2024 Circle Back Initiative Employer, committing to responding to every applicant.