Job no: 3134
- Work for a global OEM who will invest in your development and training.
- Fantastic employee benefits with a strong emphasis on work/life balance
- Experienced team with down to earth and supportive management
The Opportunity:
As a Customer Support Representative, you will be the first point of contact for customer enquiries relating to Komatsu parts sales, quotes, orders and deliveries. Ensuring customers are kept up to date in line with the Customer Support Charter.
Role Located: Fairfield, NSW
Hours: This position is required in the office 5-days with shift rotation during core hours of business 07:30am – 11:30am to 3:30pm - 7:30pm.
Komatsu benefits:
- Families Policy: 16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family friendly benefits
- Financial: Income Protection Insurance provided through our company superannuation fund
- Career: Recognition, awards, flexibility, further education studies and internal career development
- Health: Corporate discount with Bupa, Total Wellbeing Solution with Telus Health
- Travel: Discounts with Avis, Qantas, Crown, IHG and travel agents
- Yearly Bonus: Potential to receive a yearly bonus
- Referral Program: $3000 referral payment for referring a successful new employee to Komatsu
What we are looking for:
- Proven experience in Parts interpretation
- Experience working within Machinery, Automotive or Manufacturing industry
- Proven experience in customer facing roles dealing with complex enquiries
- The ability to work in a fast-paced environment with changing requirements
- Ability to multi-task and prioritize workload
- Excellent communication, interpersonal, and problem-solving skills.