Customer Support Representative

At Komatsu Australia you’ll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together. We encourage people with diverse backgrounds to apply for this role.

The Opportunity:

Join our Komatsu Kalgoorlie branch in our Parts Department as a Customer Support Representative.

In this diverse and fast-paced role, you will be responsible for receiving, storing, and dispatching parts, ensuring customers receive the correct goods in a timely and well-presented manner.

Additionally, you'll provide exceptional customer service, liaise with transport companies for deliveries, and assist with stock takes and process improvements.

Roster: Monday – Friday & every 3^rd Saturday

Annualised Wages: $76,000 + Super + 5% Annual Bonus + On Call & Call Out Allowance

Role Located: Kalgoorlie

Komatsu benefits:

• Families Policy: 16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family friendly benefits
• Financial: Income Protection Insurance provided through our company superannuation fund
• Career: Recognition, awards, flexibility, further education studies and internal career development
• Health: Corporate discount with Bupa, Total Wellbeing Solution with Telus Health
• Travel: Discounts with Avis, Qantas, Crown, IHG and travel agents
• Referral Program: $3,000 referral payment for referring a successful new employee to Komatsu

What we are looking for:

• Proven experience in parts operation/interpretation or warehouse environment
• Excellent verbal and written communication skills
• Able to build and maintain professional relationships with internal and external stakeholders
• Good understanding of inventory management systems and principles 
• Current forklift licence desirable

Ready to get started? Simply hit the apply now button!

Komatsu offers a zero-harm culture in the workplace and competitive remuneration package. We employ people with different skills, abilities, cultural backgrounds, experiences, preferences, ethnicities and from different generations. Komatsu is endorsed by Work180 and committed to a workplace where women can thrive.