Planner & Parts & Service Sales Rep

At Komatsu Australia you’ll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together. We encourage people with diverse backgrounds to apply for this role.

The Opportunity:

Are you a strategic thinker with a mechanical aptitude and an eye for detail? Komatsu is seeking a Planner & Customer Support Sales Representative to join our team in Whyalla.

This unique dual-role position requires around 80% planning and 20% on-the-road sales. You’ll play a crucial role in forecasting, supporting maintenance programs, and driving customer engagement.

Key Responsibilities:

Planning & Forecasting

• Oversee and forecast R&M care maintenance programs.
• Perform data entry and manage R&M care documentation.
• Track and manage component returns, ensuring completed components are logged with accuracy. 
• Maintain and update forecasts for 46 pieces of equipment, including models such as HD785, HD1500, WA500, WA600, WA900, D375, PC1250, and PC4000.
• Utilise Excel at an intermediate level to manage data.
• Proactively follow up outstanding tasks and coordinate updates effectively.

Customer Support & Sales Representative

• Collaborate with customers to sell non-reman components, focusing on parts and service opportunities.
• Achieve targeted forecasts for both parts and service sales.
• Conduct quoting and develop customer relationships to support Komatsu’s products and services.
• Be responsive to on-call needs and provide on-site customer support.

Qualifications & Skills:

• Strong mechanical aptitude (trade background not required).
• Experience with mining equipment components.
• Intermediate proficiency in Excel.
• Ability to work autonomously and meet forecasting goals.
• Effective communication skills for engaging with clients and coordinating with teams.
• Willingness to be on-call as part of a rotating schedule.

Role Located: Whyalla

Komatsu Benefits:

• Families Policy: 16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family friendly benefits
• Financial: Company funded Income Protection Insurance
• Career: Recognition, awards, flexibility, further education studies and internal career development
• Health: Corporate discount with Bupa, Total Wellbeing Solution with Telus Health
• Travel: Discounts with Avis, Qantas, Crown, IHG and travel agents
• Yearly Bonus: Potential to receive a yearly bonus
• Referral Program: $3000 referral payment for referring a successful new employee to Komatsu

Ready to get started? Simply hit the apply now button!

Komatsu offers a zero-harm culture in the workplace and competitive remuneration package. We employ people with different skills, abilities, cultural backgrounds, experiences, preferences, ethnicities and from different generations. Komatsu is endorsed by Work180 and committed to a workplace where women can thrive.