Customer Support Sales Representative

At Komatsu Australia you’ll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together. We encourage people with diverse backgrounds to apply for this role.

The Opportunity:

This sales and support role is responsible for increasing customers spend with Komatsu by being aware of opportunities in the customers’ business and selling the applicable Komatsu Product or Service.

It requires the individual to be conversant in Komatsu’s range of aftermarket products and services and to actively build relationships by adhering to the principles and standards of the Customer Support Charter.

A key component of this role is to maximise the investment in customer visits delivering value to the customers’ business through each interaction while gathering and reporting key information to support a proactive and team approach to sales growth requires the individual to travel within the area they support and utilise company funded accommodation to maximise customer facing time.

Roster: Monday to Friday

Role Located: Mackay & Bowen Basin area

Komatsu benefits:

• OEM Machine Specific Training: If you don’t feel you have the skillset don’t worry Komatsu provides this training
• Families Policy: 16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family friendly benefits
• Financial: Income Protection Insurance provided through our company superannuation fund
• Career: Recognition, awards, flexibility, further education studies and internal career development
• Health: Corporate discount with Bupa, Total Wellbeing Solution with Telus Health
• Travel: Discounts with Avis, Qantas, Crown, IHG and travel agents
• Referral Program: $3000 referral payment for referring a successful new employee to Komatsu

What we are looking for:

• Drive and persistence (A sales hunter).
• Effectively applies both professional and technical skills applicable.
• Customer focused and proactive in identifying opportunities.
• Able to utilise motel or camp accommodation an average of 6 nights per month to facilitate customer visits within assigned geographical area
• Excellent verbal and written communication skills.
• Able to build and maintain professional relationships with internal and external parties.
• Resilience in the sales process.
• Pipeline management and analysis.
• Efficiently work within the Microsoft Suite of software.
• Heavy Vehicle and equipment parts market experience desirable.
• Tertiary training highly regarded.

Ready to get started? Simply hit the apply now button!

Komatsu offers a zero-harm culture in the workplace and competitive remuneration package. We employ people with different skills, abilities, cultural backgrounds, experiences, preferences, ethnicities and from different generations. Komatsu is endorsed by Work180 and committed to a workplace where women can thrive.