Customer Fleet Support Representative

At Komatsu Australia you’ll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together. We encourage people with diverse backgrounds to apply for this role.

The Opportunity:

Join our Kalgoorlie branch as a Customer Fleet Support Representative, where you’ll act as a vital link between Komatsu and our customers. You will provide technical support to customers' maintenance teams, assisting with troubleshooting and resolving equipment issues.

Located 45 minutes from our Kalgoorlie branch, you’ll be the primary point of contact for a key client site, focusing on fleet health management of Komatsu equipment. You’ll build strong relationships with the site management team while ensuring Komatsu’s operational standards and Customer Support Charter are consistently met.

Roster: 8/6 or 4/3

Salary: Base salary + Super + 5% Annual Bonus + Tool of Trade Vehicle + Laptop + Mobile Phone

Role Located: FIFO ex Perth or Kalgoorlie located

Komatsu benefits:

• Families Policy: 16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family friendly benefits
• Financial: Income Protection Insurance provided through our company superannuation fund
• Career: Recognition, awards, flexibility, further education studies and internal career development
• Health: Corporate discount with Bupa, Total Wellbeing Solution with Telus Health
• Travel: Discounts with Avis, Qantas, Crown, IHG and travel agents
• Referral Program: $3,000 referral payment for referring a successful new employee to Komatsu

What we are looking for:

• HV Electrician (preferred) or Heavy Diesel trade qualification
• Able to effectively communicate with customers team at all levels and provide a professional service
• Ability to work away remotely at the customer site
• Have strong negotiation skills and attention to detail
• Strong technical problem-solving skills and hands-on experience with heavy vechicle maintenance
• Current Drivers license

Ready to get started? Simply hit the apply now button!

Komatsu offers a zero-harm culture in the workplace and competitive remuneration package. We employ people with different skills, abilities, cultural backgrounds, experiences, preferences, ethnicities and from different generations. Komatsu is endorsed by Work180 and committed to a workplace where women can thrive.