Product Support Advisor

At Komatsu Australia you’ll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together. We encourage people with diverse backgrounds to apply for this role. 

The Opportunity:

Are you experienced with Komatsu equipment?

As our next Product Support Advisor, you'll be working on Rio Tinto sites, looking after the Komatsu fleet of trucks, loaders & excavators including 830E, 930E, PC4000, PC5500, WA900, and WA1200.

You're the on-site Komatsu expert.

Working with our site teams and clients you'll be giving technical support, advising on component replacements, and reporting on downtime of the fleet.

If you're ready for a challenge and to further your career — apply now

Roster & Location: FIFO from Perth, 8:6 day shift only roster

Salary: $160k approximately (inclusive of allowance) + bonus + super

Komatsu benefits:

• Families Policy: 16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family friendly benefits
• Financial: Income Protection Insurance provided through our company superannuation fund
• Career: Recognition, awards, flexibility, further education studies and internal career development
• Health: Corporate discount with Bupa, Total Wellbeing Solution with Telus Health
• Travel: Discounts with Avis, Qantas, Crown, IHG and travel agents
• Yearly Bonus: Potential to receive a yearly bonus
• Referral Program: $3000 referral payment for referring a successful new employee to Komatsu

What we are looking for:

• Trade Qualification in mechanical or electrical with exposure to heavy mobile equipment
• Mining industry experience, preferably with Komatsu equipment
• Exhibit self-motivation, initiative, and a collaborative team spirit, driven by a commitment to excellence and professionalism
• Uphold consistently high standards of customer service, actively promoting Komatsu Products and Services
• Demonstrate a commitment to Occupational Health and Safety
• Possess strong negotiation skills and meticulous attention to detail
• C-Class drivers licence
• Currently located in Western Australia

Ready to get started? Hit the apply now button! 

Komatsu offers a zero-harm culture in the workplace and competitive remuneration package. We employ people with different skills, abilities, cultural backgrounds, experiences, preferences, ethnicities and from different generations. Komatsu is endorsed by Work180 and committed to a workplace where women can thrive.