eCommerce and Digital Marketing Coordinator

As our eCommerce & Digital Coordinator, you’ll be a key player in the success of our online store and digital channels. From making sure every product looks its best on-site, to helping deliver seamless customer journeys, you'll be the go-to for all things Shopify, content, merchandising, and digital campaign support.

You’ll report to the Digital Marketing & CRM Manager, and work closely with a passionate team across digital, marketing, creative, warehouse and supply chain.

What You'll Do

• Own the day-to-day of our Shopify Plus store – think product set-up, inventory updates, merchandising and site optimisation
• Keep our content fresh – manage banners, blogs, recipes and more to keep customers engaged
• Support campaign activity – from digital channel planning to writing punchy product copy and helping create email campaigns
• Test, learn, improve – identify bugs, run user surveys, improve UX and support SEO best practices
• Collaborate with the crew – work cross-functionally to make sure what’s online matches what’s happening across the business

What You Bring

• Experience working with Shopify or Shopify Plus
• A detail-oriented and organised mindset, with a love of getting things done
• Strong writing skills and a knack for great product storytelling
• An understanding of digital marketing tools like email platforms, SEO, paid media and social
• Comfortable juggling priorities in a fast-paced, creative environment

What we'd Love

• Have experience in eCommerce photography coordination or content creation
• Understand segmentation and personalisation strategies for digital channels
• Have worked across both B2C and B2B digital environments