Area Manager - VIC

VIC Area Manager – Lead with Passion and Grow with Koko Black!

Why You’ll Love This Role

At Koko Black, we don’t just sell chocolate – we create extraordinary experiences. As a VIC Area Manager, you’ll oversee a network of stores, leading and developing high-performing teams, and crafting exceptional customer experiences that tell our brand story.

This is your chance to drive success while coaching teams, enhancing visual merchandising, and ensuring operational excellence – all while being part of an Australian-born brand known for innovation and quality.

What You’ll Be Doing:

✔ Coaching & Inspiring – Lead, develop, and mentor Retail Leaders to achieve success and create world-class customer experiences.

✔ Driving Success – Oversee sales performance, team engagement, and operational excellence across your portfolio.

✔ Creating Sensory Experiences – Champion Koko Black’s vision by transforming in-store interactions into immersive brand moments.

✔ Building High-Performing Teams – Recruit, train, and retain top talent while fostering a culture of learning and development.

✔ Shaping the Future – Drive strategic initiatives and continuously improve the in-store experience.

What You Bring:

• Proven success in leading multiple retail locations, with at least 2+ years of Area/Regional Management experience.
• A passion for creating exceptional customer experiences – storytelling and sensory immersion are in your DNA!
• Strong leadership and coaching skills – you know how to develop and empower high-performing teams.
• A strategic mindset with a hands-on approach – you love problem-solving and thinking big while executing the details.
• An eye for visual merchandising – you understand how to create an inviting and commercial shopping environment.
• A love for premium products – and, of course, a genuine appreciation for chocolate!

Perks & Sweet Rewards:

• Generous Koko Black product allowance
• Career growth & leadership development
• Travel opportunities

💡 Join an innovative, Australian-born brand that values passion, leadership, ownership, and trust.

If you're an experienced retail leader who thrives in a fast paced, customer focused environment, we'd love to hear from you! Apply now.