Kip Melbourne Daycare Sites

Site Leadership (Dog Daycare)

Are you ready to lead and make a difference in the pet care industry? Kip Happy Stays is inviting expressions of interest from experienced and passionate leaders eager to join our talent pool for Site Leadership roles (encompassing both Assistant Manager and Site Manager positions) across our Melbourne daycare sites.

At Kip Happy Stays, we pride ourselves on delivering the highest standards of care and enrichment to our furry guests. We’re looking for individuals ready to inspire teams, ensure exceptional care, and drive business success. If you're passionate about leadership and animals, we want to hear from you!

We’ll review EOIs on an ongoing basis; shortlisted candidates will be invited to complete a video interview. From there, we'll be in touch as vacancies arise at our Melbourne locations to discuss next steps.

About the role

As a leader in one of our daycare sites, you'll play a pivotal role in overseeing operations, coaching your team, and delivering exceptional care to our guests. Key responsibilities include:

• Leading, motivating, coaching and training a high-performing team
• Managing daily operations, including customer service, bookings, and facility maintenance
• Ensuring the wellbeing, safety, and enrichment of dogs in our care - our Site Leadership positions are very hands on roles
• Maintaining and enhancing our social media presence
• Addressing animal health concerns and maintaining high hygiene standards
• Handling administrative tasks such as inventory management and staff training

About you

• Proven leadership experience, preferably in managing site-based operations
• Previous paid animal care experience is highly regarded
• Strong communication skills and a passion for delivering exceptional customer service
• Experience in staff management, training, and mentoring
• Confidence in problem-solving and managing day-to-day challenges
• A passion for working with animals and ensuring their safety and wellbeing
• Willingness to get your hands dirty with on-the-job experience
• Ability to work in a fast-paced environment and maintain a cool head under pressure
• Comfortable with computer systems (emails, booking platform) and phone applications (social media, filming, and editing content)
• Flexible availability between 6:30 am and 6:30 pm, Monday to Friday

Why Kip Happy Stays?

• Did someone say pets?
• Generous incentive programs for our leaders to earn bonuses based on performance. 
• We offer opportunities for career growth and promote from within.
• Extensive training opportunities to further build your skillset.
• Enjoy up to 50% off on shop items and our boarding and daycare services.
• A structured induction program to set you up to succeed. 
• Employee Assistance Program (EAP) that supports our employees with free confidential counselling services. 
• Work with like-minded people in a fun and exciting business with a well-established reputation and brand. 
• A generous Employee Referral Program where you can earn up to $3000 per person when you recommend exceptional people that we onboard at Kip Happy Stays.

How to apply

If you're interested in joining our Melbourne talent pool for Site Leadership roles, express your interest by submitting your resume and a brief cover letter outlining your experience and why you would be a great fit for Kip Happy Stays. Even if you don’t meet all the criteria, let us know how your current skills could transfer to this role!

We look forward to reviewing your application.