Defects Supervisor

We are a highly Supportive company.

Kapitol is an innovation-driven construction company based in Melbourne set to outpace and disrupt the industry. As one of Australia’s fastest-growing design and construct enterprises, we proudly combine a fresh approach with decades of expertise. The result is smarter, safer, more agile building solutions, a diverse portfolio including commercial, residential and education projects, and an award-winning workplace culture.

Our team is an Authentic group of professionals.

As we continue to expand, and with a healthy pipeline of work, we are looking for a talented and versatile Defects Supervisor to join our team. Initially, this role will commence on a 6-month, fixed-term employment contract with potential to extend longer-term. You will have demonstrated experience in a hands-on, customer facing role within the construction industry, with very strong relationship management skills having worked with a range of different stakeholders in the delivery of projects. We are a fast-paced and growing company, looking for passionate people that thrive on success and take pride in the quality of their work.

You will embody an Inspirational approach to work.

What you will do:

• Assist in the end-to-end defect rectification process across our projects
• Conduct quality checks to ensure high quality works and mitigation of defects
• Apply your knowledge of contractual obligations
• Coordinate the Defect Rectification process, including subcontractor supervision, ensuring rectification works comply with HSEQ standards and minor defect rectifications as required
• Contribute to the administrative processes for customer care, including the defects register, warranty records, invoices
• Obtain quotes for necessary works as required
• Participate in regular progress meetings and communicate updates with relevant stakeholders
• Provide consistent, positive customer service, ensuring strong communication at all times
• Assist with final sign off and handover of defects

You will bring:

• A passion for the construction industry, with previous experience in a similar Defects, Customer Care or Maintenance role
• Trade background, with skills to conduct minor defect rectifications
• Relevant tertiary qualifications or equivalent industry experience
• A First Aid Certificate and Construction White Card
• Knowledge of the commercial construction processes
• Experience with Hammertech or similar safety systems (desirable)
• Strong communication and relationship management skills
• Strong organisation and coordination skills, as well as time management and prioritisation
• Collaborative approach and a focus on teamwork

We are Driven to offer you a great career and benefits.

• Awarded #1 Best Place to Work 2022
• Agile, fast-tracked career development pathways
• Industry-specific, leading training and development
• 5-day week; site managers enjoy our “10 in 14” program
• Flexible working arrangement options and hours
• Paid Parental Leave, financial and practical support
• Expanding selection health/wellbeing initiatives
• And there is so much more for us to discuss with you!
• Kapitol is committed to providing an equitable, inclusive and diverse working environment.

Rarely does a new hire at Kapitol satisfy all our selection criteria; we would love to hear from those who feel they have potential to be great.

Find out more about Kapitol Group on our website (kapitolgroup.com.au) – and follow us on LinkedIn and Instagram for regular updates.

Please be sure to apply directly as we will not be engaging the services of recruitment agencies, nor any agency-represented candidates for this role.