Rostering and Scheduling Officer

About Juniper:

At Juniper we are proud to be one of Western Australia's biggest local aged care providers, championing individualised care that keeps our customers connected to the people, passions and places they have always loved. Right across the state, we are committed to exceptional care, accommodation, and support services for older Western Australians.

About the role:

We are currently seeking full-time Rostering and Scheduling Officers, to join our Juniper Home and Community Care team.

Whilst working in this rewarding role you will provide efficient and effective allocation of client services and rostering for Community Support Workers and other clinical team members. Care and services provided will be responsive, timely and empowering, enabling Juniper clients to lead a safe and independent value added life within their own home.    

There are two full-time positions available working 37.5 hours per week Monday to Friday in the office. The first position involves scheduling for clients based in the South Metropolitan area of Perth with an office base at Bentley and hours of work 6am-2pm each week day. The second position involves scheduling for clients based in the North Metropolitan area of Perth with an office base shared between Bentley and Karrinyup and hours of work 9am-5pm each week day.

Key Responsibilities:

·        Continuous and smooth allocation of client services

·        Complete scheduling activities while meeting deadlines and timelines

·        Timely database updates

·        Answer enquiries and provide information regarding services 

·        Provide excellent customer service

Key requirements:

·        Experience in a dynamic rostering office environment – favourable

·        Relevant qualifications in Business or Aged Care – desirable

·        Aged Care experience - desirable

·        Ability to prioritise and excellent time management 

·        Competency in computer operation and knowledge of business, office processes and information management

·        Excellent communication with all stakeholders

·        Willingness and ability to integrate positively with a team

What’s on offer:

·        Attractive rate of pay $37.84 per hour, plus 11.5% superannuation

·        Non-profit values driven Western Australian aged care provider

·        All employees have access to Juniperks an online platform that unlocks exclusive retail discounts, employee perks, wellness initiatives and peer acknowledgement

·        Salary Packaging up to $18,550 per annum tax free

·        Health Insurance discounts

·        Employee Assistance Program with free counselling

·        Free parking on site

How to apply:

To be considered for this position please submit your application online including a current curriculum vitae.

Please contact Recruitment Advisor Peta with any enquiries about this position on 08 6119 6041.

People of all ages and cultures are encouraged to apply. Shortlisting will commence immediately. Visa Sponsorship is NOT available.