Support Engineer

WHO WE ARE   

Known best as the 'Undisputed King of Trainers', JD Sports reigns supreme as one of the biggest and best global Sports Fashion brands across footwear and apparel. 

Founded in 1981 in Greater Manchester UK, JD Group has achieved remarkable growth through rapid global expansion, now standing as the leading global sports fashion retailer. With over 3,400 stores worldwide, we strive to inspire the emerging generation through a captivating connection to the universal culture of Sport, Music, and Fashion.   

In 2017, JD Sports first launched within the Australian market and has since expanded to 60+ stores across all states and New Zealand with plans for continued future growth. Our mission is to offer unparalleled service and style to all our consumers.

Working at JD Sports is a state of mind, an attitude and way of challenging the norm. We do not conform; we create our own path and are elite within our field. And now, we’re seeking talented and passionate individuals to join our team.

THE ROLE

JD Sports is on the hunt for a Software Engineer to step into a newly created role and make a real impact.

In this role, you’ll be at the heart of our tech—designing, building, and rolling out smart, scalable integration solutions that connect our systems and apps seamlessly. You’ll play a key part in shaping our system architecture, driving efficient data flow, and delivering high-performance outcomes that support the future of our digital ecosystem.

Reporting into the Chief Information Officer, this role is responsible for but not limited to:

KEY RESPONSIBILITIES

Solution Design & Development:

• Evaluating Integration needs and technology options and solutions to meet the business need
• Collaborate with cross-functional teams to understand business requirements and design scalable, efficient, and maintainable integration solutions
• Architect integration solutions using industry best practices and leveraging your expertise in integration patterns, API design, and middleware technologies
• Lead the hands-on development and coding efforts for integration projects using languages such as Object Pascal, Python, .Net, or others
• Ensure code quality, security, and compliance with coding guidelines and standards
• Create comprehensive technical documentation for integration solutions, including design specifications, deployment guides, and operational procedures
• Act as a subject matter expert in troubleshooting and resolving integration issues
• Provide guidance and support to Digital technology and cross-functional teams
• Organize and facilitate all aspects of integration code deployment
• Perform thorough integration reviews and implement necessary actions based on the outcomes
• Develop and execute test plans for integration solutions to ensure reliability and performance
• Proactively identify opportunities for process improvement and optimization within the integration development lifecycle

BAU Support

• Support Integrations as executed in BAU on a day-to-day basis.
• Work with Application Support Teams and the business to proactively solve issues as they arise.
• Create proactive monitoring and control processes to detect issues and resolve as early as possible
• Provide subject matter expertise to application teams on day to day running of integration processes

WHO YOU ARE

• Minimum of 3-5 years of hands-on experience in software developed roles
• Proven experience in designing and implementing complex integration solutions
• A bachelor’s degree in computer science, Information Technology, or a related field
• Solid understanding of databases and SQL for data retrieval and storage
• Expertise in working with various data formats like JSON, XML
• Experience in providing technical leadership, mentoring junior developers, and collaborating with cross-functional teams
• Proficient at coding in Python, dotNet and Object Pascal
• Excellent SQL skills including writing and tuning SQL queries
• MS SQL Server Database Administration skills would be a bonus

WHAT’S IN IT FOR YOU?

• Monthly culture committee events
• Central CBD location
• Pre-pay day lunches
• Birthday leave
• Competitive Salary
• One month paid parental leave
• Referral bonus scheme
• Training and development to evolve and shape your career 
• Opportunity to progress across all areas of the business including Retail, Support Office and our Distribution Centre 
• Treat yourself with our attractive staff discount! This can also be used for friends and family 
• Access to our Employee Assistance Program & Mental Health champions

We are passionate about connecting with driven and skilled individuals who are invested in their development, so that together we can evolve our brand's success, alongside evolving your career.

JD values diversity and inclusion and champions a culture where everyone feels, valued, included, and celebrated.

What are you waiting for? Apply today and kick start your JD Sports Journey.

Please note, by applying for this role, you consent to us completing a Work Rights check to verify your working rights where required.