Facilities Manager

We’ve made it our business to understand how people want to live and work today, tomorrow and beyond and as you’d expect, we practise what we preach in our own workplace as well.​

For more than two decades, Investa has led the way in making positive change in Australia’s workplaces. We’re an Australian diversified real estate company. We have a recognised track-record of investment and development across both office and living markets. Our purpose is to create a legacy of positive impact for our people, our customers, and for our investment partners. Investa designs buildings and communities for the way people work and live today – and the way we want to work and live in the future.

We are seeking a skilled and proactive Facilities Manager to join our team in Brisbane on a permanent basis. This role is ideal for a Commercial Facilities Manager with strong customer service skills, high attention to detail, and the ability to multi-task effectively. You’ll be accountable for the efficient management of all building services, ensuring tenant satisfaction across assigned properties. This role requires a 7:30am/8am start, allowing you to walk through the building and address any needs before tenants begin their day. You’ll report directly to the Senior Facilities Manager.
Responsibilities:

• Technical Expertise: Demonstrated knowledge of building technical systems, with proficiency in managing building control operations.
• Contractor Management: Experience in supervising and managing building contractors to ensure safety, compliance, and minimal disruption to tenants.
• Organisational Skills: Ability to complete monthly and incident reports, investigate issues, and maintain accurate records in a timely manner.
• Safety Compliance: Ensure all contractors working on assigned buildings are inducted and compliant with building safety regulations and site requirements.
• Customer Service Excellence: Proven experience in delivering superior customer service and building strong relationships with tenants.
• Operational Leadership: Drive operational efficiency, proactively identifying and addressing building maintenance needs.
• Financial and Time Management: Skilled in financial reporting, with a commitment to accurate, timely reporting.
• Tech Proficiency: Strong experience with Microsoft Excel, Word, and Outlook, and a quick learner with corporate processes and systems.

Qualifications and skills:

• Preferred trade certification: Electrical or air conditioning trade certificate or relevant degree qualification is highly regarded.
• Commercial office experience: Previous facilities management experience within A-grade Commercial Office or Retail asset management, but not essential, open to different asset classes.
• Relationship building: Strong interpersonal skills, with the ability to communicate effectively (both written and verbal) and foster positive relationships with tenants and stakeholders.
• Customer-focused: A service-oriented approach, dedicated to delivering exceptional tenant experiences.
• Proficiency in data-driven decision-making, using operational data to inform choices.
• An eye for detail and a proactive approach to solving building maintenance and tenant needs.
• Strong time management and multitasking skills to effectively balance various building management duties.

If you’re ready to make an impact as a Facilities Manager within a supportive and collaborative team, and you bring the technical expertise, customer focus, and hands-on experience required, we’d love to hear from you! 

Why join Investa?

We’re an organisation known for our culture – we're unique, friendly and transparent. We work hard to maintain our culture and we've received some pretty cool accolades along the way:

• Workplace Gender Equality Agency (WGEA) Employer of Choice for Gender Equality (EOCGE) for 2023-25
• Australian Workplace Equality Index (AWEI) LGBTQ Inclusion 2024 Silver (Small Employer) 
• Certified Family Friendly Workplace since 2020
• AFR Boss Best Places to Work (Property, Construction, Transport sector) – First Place (2021)
• Australian HR Awards – Excellence Award: Best Workplace Flexibility Program

It’s not all about the awards though! We offer our people opportunity to grow and shape their career, with support including Leadership programs, education assistance, study assistance, professional membership fee support and generous parental leave and return to work benefits.
We know that the lines between work and home life have blurred over the past few years and we do our best to support our people with having the flexibility they need to be able to do the things that are important to them. Whether it’s a morning surf before work, leaving a little earlier to take the kids to sport our flexible working policy provides over 21 different formal flexible working options. The truth is though that the options are unlimited – talk to us about what works for you, and we’ll do our best to make it work for us too.
Back to the environment we create though, we are so proud that Investa is a safe, diverse and inclusive workplace where you can truly be yourself.  We particularly welcome applications from individuals in Aboriginal and Torres Strait Islander communities, as well as those identifying as LGBTQ or neurodivergent. Even if you don't meet all criteria, we encourage you to apply and let us know more about you – if this isn’t the right opportunity for you, there may be another opportunity coming up.
We understand that traditional hiring processes can come with challenges for some people. If you have a disability, identify as gender diverse or are neurodivergent, please reach out to our Talent Acquisition Manager, Ella Mannix at emannix@investa.com.au  and Ella will tailor our processes to accommodate your specific needs. If you require no additional assistance to accommodate your requirements and wish to be considered for this position, kindly submit your application online.
We are inundated with a high volume of application responses, therefore, we request that applications not be submitted directly to an email address.