The role
If you have a passion for customer service in the Concrete industry and a talent for problem solving and prioritising workload, then this is the opportunity for you! We currently have an opportunity for a full-time experienced Senior Batcher based at our Yatala site.
In this diverse position you will play a critical role in our business by ensuring customer expectations are met at all stages of our ordering & delivery processes. You will provide excellent customer service whilst taking orders, batch concrete to customer specifications and schedule and allocate deliveries to maximise the efficiency and utilisation of our concrete agitator trucks.
If you are reliable, have a strong work ethic and are committed to safety, then this is your opportunity to join our team. As part of a national company, we recognise that people are our most valuable assets.
We offer a friendly team environment, an attractive hourly rate and opportunities to grow your career.
Responsibilities
- Represent the Hy-Tec brand and provide excellent phone-based customer service.
- Take orders and finalise the sale of pre-mixed concrete for delivery.
- Batch concrete to specific mix designs via a computerized system
- Use software packages to schedule rostering and truck movements for the region.
- Ensure Chain of Responsibility requirements are adhered to at all times.
- Order raw materials
What you will need to succeed
- Previous experience in a similar role
- Previous experience in Command/Jonel batching systems (desired but not essential)
- Demonstrated ability to prioritise work effectively in an environment of constant change.
- Excellent communication and interpersonal skills with an ability to build rapport with diverse customers.
- Confident when working with computers.
Please note that full training will be provided for the right candidate.
Our business
Hy-Tec is a leading supplier of premixed concrete, aggregates, and sands to the commercial, industrial, civil and residential construction sectors. With plants and quarries, Hy-Tec supplies in excess of one million cubic meters of premixed concrete per annum to its customers.
Hy-Tec is a is a fully owned entity of Adbri Limited; a constructions materials and industrial minerals manufacturing company who has been building a better Australia since 1882. Adbri's portfolio of respected brands employs over 1500 people nationally and provides the cement, lime, concrete, aggregates, concrete products and industrial minerals that allows us to be always ready for the next challenge.
A supportive and safe environment
Hy-Tec puts safety first and recognises that diversity in our workforce drives innovation, encourages creativity and better equips us to be Always Ready. We are committed to increasing diversity within our workforce and our industry.