Account Manager - Bidfin

We Dream. We Design. We Deliver.

Join hummgroup, one of Australasia’s most successful and enduring non-bank financial services institutions. We specialise in fast, easy finance with a market-leading range of business asset finance, credit cards and point of sale payment plan solutions designed around the core needs of today’s businesses and retail consumers. Come join our team and be a part of our next chapter of innovation and growth.

The BidFin mission is to change the technology purchasing experience by allowing customers to enter into technology agreements at a low cost of entry and realise technology benefits in line with how they pay for them. The BidFin culture is all about entrepreneurship, growth and can-do attitude. This role is suited to a finance allrounder who is not afraid to roll their sleeves up to make things happen for our customers.

What's so exciting about this role?

You will be responsible for the end-to-end management of customer finance transactions from lead generation through to settlement with a core focus on providing exceptional service to best facilitate customer’s technology finance needs. You will use your relationship management skills to support the Business Development Manager, being the central BidFin contact for customers and internal stakeholders alike.

What Does An Average Day Look Like?

No day is average at BidFin but here’s an idea of what you can expect to do in this role:

• Work collaboratively with the Business Development Manager and customer directly to manage finance applications throughout the full application process including credit and settlements processes.
• Provide a variety of support services to the BidFin team, with your intermediate to advanced level of finance knowledge.
• Correspond to customers in order to assist them either directly with their requirements or referring them to the appropriate department within BidFin.
• Liaise and engage with other functions within BidFin and throughout hummgroup including Credit, Settlements, Asset Management and Legal to deliver an exceptional customer experience.
• Support the Business Development Manager in converting leads and proactively following up potential customers to maximise sales and profit targets.
• Assist with the implementation of sales, marketing and promotions to customers.
• Assist in the identification and implementation of new practices and programs to meet organisational and customer needs

Who will thrive in this role?

You are customer focussed, preferably with asset or technology finance experience. You have great attention to detail, thrive in a fast-paced environment and have the ability and willingness to collaborate with everyone to get things done.

Working at hummgroup

We embrace flexible working arrangements, ensuring a genuine work-life balance and a fun, vibrant inclusive culture that embraces diverse perspectives and values the unique contributions of each of our team through our behaviours Leadership - Accountability - Collaboration - Commerciality. 

We invite candidates of all gender expressions, ethnicities, ages, and other culturally diverse groups to apply. We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and welcoming and supportive environment where all our people can thrive.

If this sounds like the opportunity for you, apply today!