humm Group is a diversified financial services company that provides instalment plans which enable businesses and consumers to make large purchases. hummgroup operates in Australia, New Zealand, Ireland, Canada, and the United Kingdom. Its principal activities include the provision of Commercial Lending in Australia and New Zealand; Point of Sale Payment Plans; Australia Cards (humm®90); and New Zealand Cards (including Farmers Finance Card, Farmers Mastercard®, Q Card, Q Mastercard® and Flight Centre Mastercard®).
At hummgroup, we foster a supportive, inclusive, and fun work environment where your contributions make a significant impact. As a diligent operator, you'll have the opportunity to drive results leveraging technology, tools and teamwork to empower you to excel in your role.
What's so exciting about this role?
The Inside Sales Support sits within our Consumer Sales team at Humm. This position sits within the team which looks after a large number of Tier 2 accounts. We have a relatively flat organisational structure, and as a member of the team you are accountable for end-to-end responsibility of your area and might be asked to take on additional accountability within the broader Sales team as required.
In this role, you will identify opportunities within dormant accounts as well as execute on campaigns to ultimately drive revenue. Your role will include working collaboratively with our own internal sales, servicing, marketing and operational teams.
What Does An Average Day Look Like?
No day is average but here’s an idea of what you can expect to do in this role:
- Drive proactive engagement with our merchant partners.
- Execute on sales activities, aligned them with the team's growth objectives.
- Liaising and working closely with the team to deliver targeted campaign outcomes.
- Manage client queries in relation to humm products and services to further build business relationships.
- Identify opportunities within our partner base to grow our market share and expand business opportunities.
- Prepare and distribute partner reports across various cadences.
Who will thrive in this role?
This is a great opportunity for someone who is starting their career in sales. You are flexible, driven and passionate about customers; you can operate in and contribute to a fast paced and dynamic environment.
We are looking for someone who brings:
- A track record of phone-based roles
- Passion for creating a great customer experience
- Excellent interpersonal and communication skills
- Exposure to CRM and Microsoft suite
- Strong relationship builder; account management skills a bonus
- Experience dealing with financial products such as BNPL and long-term interest free products is a bonus, but not essential.
- Proven dispute resolution and negotiation skills
- Demonstrated initiative, drive, enthusiasm and tenacity
Working at hummgroup
We embrace flexible working arrangements, ensuring a genuine work-life balance and a fun, vibrant inclusive culture that embraces diverse perspectives and values the unique contributions of each of our team through our behaviours Leadership - Accountability - Collaboration - Commerciality.
We invite candidates of all gender expressions, ethnicities, ages, and other culturally diverse groups to apply. We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and welcoming and supportive environment where all our people can thrive.
If this sounds like the opportunity, you have been looking for then apply today!
- Published on 15 Oct 2024, 11:06 PM