Transition Manager

How will you make an impact? 

As a Transition Manager, you will drive the seamless onboarding of new employers, setting them up for success and ensuring our members benefit from a smooth transition. You’ll be instrumental in creating an exceptional transition journey by developing and implementing frameworks, timelines, and plans that align with our service standards and promises to our employer's and their workforce.

The opportunity 

In this role, you’ll lead end-to-end project management for onboarding new employer wins. Working closely with our New Business and Account Management teams, you’ll design and coordinate transition frameworks, governance structures, and communication plans to keep all stakeholders aligned. You’ll represent the needs of new employers, ensuring a clear, effective process that meets business outcomes and exceeds employer expectations. This role is also central to resolving any issues, managing risks, and updating leadership on progress, making you a key contributor to our continued growth and retention of employers.

About you 

With 5+ years of experience in transition management, relationship management, or new business development within superannuation or financial services, you’re adept at building trust and managing complex transitions. Your strong project management skills and deep understanding of employer superannuation obligations allows you to navigate requirements confidently. You bring exceptional communication skills, a thorough knowledge of regulatory compliance, and a commitment to continuous improvement, all while focusing on delivering quality outcomes for our members and employers. Your ability to collaborate and provide expert insights will be essential to enhance our transition methodology and streamline onboarding processes. 

What can we offer you? 

Our employees are passionate about what we do and are proud to be part of an organisation which helps everyday Australians achieve a brighter future. We value diversity of thought and have an open and flexible workplace. Some industry leading benefits we offer include: 

• Hybrid and flexible work environment 
• 15% superannuation 
• Additional paid leave over Christmas and New Year 
• Additional 5 days paid “flex leave”, so that you can take time out when you need it 
• 18 weeks paid parental leave 
• 3 days community service leave 
• 4 weeks paid gender affirmation leave 
• Access to long service leave at 5 years 
• Access to subsidised financial advice 
• Dedicated per person development budget to support your growth 

Just to name a few! 

About us 

At Hostplus, we passionately provide our over 1.7 million members with the best possible service; constantly looking for new ways to deliver better value while helping members get the most out of their super. We are inspired to help our members achieve greater security for their future and ensure they retire with dignity. 

Your role at Hostplus will make a difference, whether you're in marketing, financial advice, operations or any of our other divisions - you'll be contributing to ensuring our members retire with the best possible outcomes, and what better feeling is there than knowing your role helps someone to retire with dignity and security? 

Our commitment to diversity and inclusion 

We are passionate about creating an inclusive workplace that promotes and values diversity. We believe diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our members, and the communities we operate in. 

We welcome and encourage applications from people of all backgrounds, ages, religions, including Aboriginal and Torres Strait Islander Peoples, LGBTIQ+ people, those with a disability, neurodiverse individuals, women, and people with a cultural or linguistically diverse background. If a reasonable adjustment is required to assist you during the recruitment process, please reach out to us via email at talent@hostplus.com.au 

How do I apply? 

If you are interested in this opportunity, please follow the prompts to make an application. 

We have an important duty to our members, all appointments are made subject to a satisfactory National Police, Bankruptcy and Insolvency Check.