Leading Hand

About the Offer - What’s in It for you?

• Permanent Full Time Position in a leading OEM with long term job security
• Competitive pay rate + potential overtime + company biannual bonuses! $$$
• Exclusive staff discount on a range of goods and services
• OEM training and opportunities for upskilling with access to the latest technologies
• Be a part of a leading OEM which genuinely values and ensures everyone is happy and safe at work!

The Opportunity

With strong growth in our Distribution Centre our Brisbane branch is seeking a motivated and experienced individual to join the team as a Warehouse Leading Hand for our day shift. In this role, you will bring the Hitachi brand, values, strategy and customer service promise to life through industry leading service and excellent leadership skills.

Reporting to the Distribution Manager, you will:

• Ensure you team is in compliance with our company Environmental Policy, Quality Assurance System and Workplace Health & Safety requirements
• Implement changes and actions as directed by SDC Manager and Supervisors
• Monitor performance management, providing leadership, mentoring and guidance to the team
• Manage the day to day operation of the supply of quality parts to both external customers and internal stakeholders in a timely manner, maintaining a high level of service delivery
• Liaise with freight companies to follow up freight shortages and process claims for damaged or missing freight.
• Manage and supporting the day-to-day operations, activities and co-workers of the inbound team including rostering, breaks.
• Ensure KPIs are communicated and achieved throughout the team.

To be successful you will:

• Ensure the HCA Safety Culture is embraced, displayed and driven from within - safety takes priority over everything else
• Have a proactive response to problem resolution and delivering on customer expectations
• Display resilience, professionalism and enthusiasm to motivate the team to achieve desired business outcomes
• Maintain strong business relationships with external customers and internal stakeholders
• Have intermediate to advanced computer skills, experience with Microsoft Dynamics
• Have an understanding and experience with earthmoving / construction equipment or related industry

At Hitachi, we value our people and work towards providing guidance on your career path towards a rewarding and successful experience. We are proud to be an Equal Opportunity Employer who recruits based on merit and capabilities. We encourage and support a diverse talent pool of skill, ethnicity and gender, to create a wide culture of shared values and enriched experiences in our business.