New Product Development Coordinator

About Grill'd

Grill’d is more than just nutritious, tasty burgers – we’re all about innovation, quality, and making a real impact in the food industry. We believe that everyone plays a vital role in helping us create a better future, one delicious burger at a time. That's why we're committed to sustainability initiatives in our restaurants, pioneering meat-free menu options, supporting local community organisations, and donating over 51,000 burgers to those in need.

We’re on the hunt for a New Product Development Coordinator to bring creative and operational expertise to our menu innovation team. This is an exciting new role that reports directly into our Head of Menu

What You’ll Be Doing:

🍔 Bringing New Menu items to life – Assist in the development, testing, and operationalization of new Grill’d food and beverage concepts, working closely with the Head of Menu and Operations Excellence Team.

📋 Support with trial management – Coordinate product trials, collect feedback, analyze performance, and provide quality control reporting for three months post-launch.

📢 Creative execution – Support the rollout of new products, including documentation, and launch planning. Work on product photoshoots, social media collaborations, and PR events.

🔍 Research & development – Investigate ways to improve existing menu items leveraging feedback, TikTok trends, and industry insights.

📊 Data & compliance management – Track compliance and report on implementation success, using tools like CrunchTime and Power BI.

🥗 Collaboration & training – Work hand-in-hand with Trade Operations, and our Restaurants to ensure seamless product integration.

What makes you the ideal fit?

✔️ Hospitality or Food Industry background – You understand the fast-paced operations of QSR, casual dining, or food product development.

✔️ Passion & Creativity – You love food, have a keen eye for detail, and enjoy experimenting with flavours, textures, and new ideas.

✔️ Project & Compliance skills – Experience with menu development, stock control, compliance tracking, and food safety standards.

✔️ Tech-Savvy – Comfortable using Excel, PowerPoint, Word, and Power BI to track and present research.

✔️ Strong Communication & Organisational skills – Able to manage multiple projects, liaise with suppliers, and marketing teams, and support with creation of training resources.

✔️ Self-Starter – You can work independently and manage timelines while collaborating with cross-functional teams.

Why join Grill'd

✅ Work with a dynamic, fun, passionate and food-obsessed business

✅ Be part of an industry-leading innovative team shaping the future of Grill’d

✅ Enjoy occasional interstate travel to see the creations come to life in restaurants

✅ Competitive salary with room to grow and develop your career... plus, did we mention free burgers.

If this sounds like you, apply today and help us create the next big thing.