Retail Supervisor

The Grand Hotel, Thursday Island is seeking a Retail Supervisor to help oversee the retail operations within the drive-thru Callarbrations.

Reporting to the Hotel Manager, you will be responsible for assisting with the efficient and profitable running of the hotel bottle shops. 

Your responsibilities will include but not limited to: 

• Delivering exceptional customer service 
• Ensuring the correct handling of money within the bottleshop
• Directing and leading team members and assisting with maintaining efficient staff levels
• Ensuring the retail stores are fully compliant with all relevant legislation
• Coordinating the ongoing cleanliness and maintenance of cellar or liquor store areas and equipment 

To be successful in the role, you will possess the following skills: 

• Minimum 3 years experience in a Hospitality or Hotel environment and prior experience in Liquor Management.
• Highly focused attitude with excellent communication skills
• Ability to deal and manage conflict and escalate to the Retail Manager as/when required 
• Ability to drive the team to continued success
• Attention to detail and time management 

What's on offer for you?

• Full Time Position or Casual Contract
• Relocation assistance and discounted accommodation
• Daily meal, staff discounts, and more!
• Internal Training and development to take your career to the next level
• Join a growing group and make your impact today!

If you believe you have what it takes and would like to join our amazing team, please apply now!