Business Support Manager

About Us  

Kinyara Health is a boutique group of community-established home support businesses – each one inspired by the hearts and personal stories of their founders.  

Made up of 5 businesses across Victoria and NSW, our commitment is to assist older Australians and people living with a disability through personalised care solutions and are highly trusted in the communities we serve.

The Opportunity

This role is at the heart of our Victorian operations, ensuring smooth office management and providing vital administrative support. You’ll be making a meaningful difference by supporting our clients and our workforce to deliver the highest quality support and care to our local communities.

Based in Carrum Downs with the opportunity to also spilt time from our Balaclava office if this is closer to home, this role will provide office management support to the office whilst supporting all 3 of our Victorian businesses with broader administration support.

This is an autonomous role and we are looking for someone who can uplift our business support function by streamlining and automating our processes and contributing to our culture of collaboration and excellence.

Key Responsibilities:

• Oversee the daily operations of our Carrum Downs office ensuring an organized and efficient workspace
• Provide support and guidance to our part time receptionist
• Provide administration support to our 3 Victorian Homecare businesses
• Support Senior Managers as required i.e preparing presentations and reports, travel arrangements
• Answer incoming calls and respond to voicemails
• Monitor administration inbox
• Assist with customer mail-outs (Mail merge)
• Organise events i.e Career Expo’s, Client events & Christmas party

What we are looking for:

If you love being the go-to person in the office and find satisfaction in helping everything run smoothly, this role is for you! You have a genuine commitment to supporting our clients, teams and our organisation and enjoy looking at ways to increase efficiencies.

• Experience in Community Services (desirable)
• 5+ years’ experience in an administrative role
• Must have Intermediate to Advanced Microsoft 365 skills and be comfortable navigating systems and technology (Mandatory)
• Experience providing high level of customer services direct to clients
• A growth mindset with an openness to learning, adapting and constantly improving
• A genuine desire to support with a warm and friendly approach
• Enjoys working in a team and a desire to contribute to our ‘can-do’ culture

The Benefits

• Free onsite parking
• Be part of a growing industry with a supportive team
• Regular team events where you connect, unwind, and enjoy shared achievements.

How to Apply 

Please click ‘Apply now’ and send your resume today. Applications will be reviewed and progressed as they come in so apply now!