Quality Manager

The Role

Are you looking for a role where you can have real impact? As our Quality Manager, you will be at the forefront of ensuring that our services not only meet but exceed standards, delivering exceptional, client-centred care and support. As a key member of our Quality Leadership Team, you will play a pivotal role in embedding a culture of safety, excellence, and continuous improvement, driving outcomes that truly matter to our clients.

Responsibilities

• Ensure our service delivery is always exceptional, focused on achieving the goals of our clients 
• Champion a culture of quality, agility and excellence across our organisation
• Provide agile, hands-on guidance to continuously improve quality outcomes through pragmatic and solution-oriented approaches
• Partner closely with all teams to achieve high quality, and client-focused care

What we are looking for

• A leader with a 'Caring Heart and Commercial Mind' who combines drive, calm, and pragmatism
• Deep expertise and a proven track record in achieving strong quality outcomes in the Community Care Sector
• Experience in leading innovative quality improvement initiatives and assessing practices against standards and organizational policies
• A collaborative mindset, able to work effectively across teams to drive quality and service excellence.
• The ability to stay agile in a fast-paced environment, always focused on solutions and outcomes

Why Join Us?

• Be part of an organisation that is purpose-driven, agile, and a trusted leader in the Disability and Aged Care industries
• Shape the future of care by driving our commitment to exceptional client outcomes
• Thrive in a dynamic and supportive team environment where your work is valued and makes a real difference.
• Enjoy flexible, hybrid working arrangements that support your work-life balance and personal goals.

If you're ready to take on a key role in a growing and impactful organisation, and you have the energy, drive, experience, and passion to play a key role in our Quality strategy, we'd love to hear from you.

How to Apply

Click on ‘Apply for this job’ and submit your resume today. For a confidential discussion please reach out to Emma Copp - Talent Acquisition Advisor on 0459 940 154.