Senior Business Analyst

About Us

Recognised as Australia’s largest regional accommodation provider with over 80 owned and operated holiday parks (under the Discovery Parks brand), 220+ licensed independent holiday parks within our G’day Parks network, over 180,000 G’day Rewards Members, and the leading travel app in Australia, WikiCamps, the G’day Group is embarking on an exciting period of growth.

With roots firmly planted in traditional holiday parks, recent years has seen evolving investment into premium, experiential tourism, including the award-wining Discovery – Rottnest Island, a glamping resort in WA, along with buying a number of other resorts, country clubs and golf courses, and more recently El Questro and Kings Canyon Resorts.

G'day Group is undergoing a significant period of growth and is undertaking a historic transformation to build the Park and Digital Experience of the future. Accordingly, significant investment is being made into technology and business processes to ensure we can provide market leading experiences to our customers in both the physical and digital realm. This is an incredibly exciting opportunity to design solutions for a state-of-the-art ecosystem that is transforming the regional accommodation industry.

The Role

As the Senior Business Analyst within the Digital and Cloud team you will work and deliver on new and transformative digital applications providing our users with an enhanced experience. Reporting to the Lead Business Analyst, you will be highly visible across the business and critical to the success of the future projects roadmap. This is an exceptionally exciting role for someone that wants to be part of an innovative, industry-defining transformation.

The Senior Business Analyst will apply the latest techniques within the context of our customers and business, to improve customer experience and drive returns.

This role will require you to;

• Work closely with product owners to elicit, analyse and define requirements
• Actively participate in all Agile ceremonies
• Write user stories, epics, and functional specifications
• Work closely with developers to ensure that business requirements are understood, and that all the relevant details are included in the user story
• Ensure that appropriate documentation is created and updated at all stages of the project
• Assist in the preparation of business cases and project evaluation activities
• Process mapping (current and future state) and identifying opportunities for processes improvements
• Support the design, development, and delivery of the change management plan
• Lead business requirements gathering and process design workshops.

Your Experience

Relevant tertiary qualifications, combined with a software development background, including technical knowledge and understanding is critical. Agile or traditional certifications, along with commercial acumen, business analysis principles, methodologies and tools is essential.

To be successful in this role you will have exceptional communication skills, both written and verbal. You will be flexible and adaptable, able to work in a rapidly changing environment. Your stakeholder management skills are critical to your success. Your collaborative style is a natural strength, as is your business acumen and understanding of organizational issues and challenges.

You will possess a high level of energy, self-motivation, autonomy, initiative, and attention to detail to be successful in meeting the business demands at G’day Group. Your naturally upbeat and open style will fit our cultural values. You will have a highly organised mindset with the ability to assess the urgency of work allocated to you by various stakeholders.

G’day Group is a dynamic company with an energetic ‘market disrupter’ reputation. If you are passionate, adventurous, and ready to hit the ground running, we want to hear from you.

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Prior to an offer of employment being made, candidates must provide authority for a Federal Police Clearance to disclose any criminal offences or charges.