Senior Licensing Lead

About Us

We’re known for being the country’s most popular rewards program with over 9 million active members. And through our extended network of partnerships with other nationally recognised brands, we make every day worth more for our members.

But, we're more than the card you carry around in your wallet or the app on your phone! With over 300 team members and growing, we have amazing office spaces in Sydney and Melbourne. Staying true to our flexible working policy and people-centric culture, we ensure all our team members are set up to work remotely across Australia. We are outcomes-focused, and everything we do is aligned with our core values - Be United, Be Relevant, Be Passionate, Be Generous, and Doing the Right Thing.

Your Team

We've already built a pretty amazing team, but we're not looking for more of the same. Our day-to-day is made stronger when we surround ourselves with people who are different, like you.

Your Role

There is no typical working week at Flybuys. But here are some of the things you might be working on, day-to-day;

• Monitor and Report: Track and analyse usage across various software licensing models - consumption-based, fixed-limit, per-seat contracts and generate insightful reports 
• License Management: Take ownership of renewing licenses for existing SaaS products and managing new software licenses entering the business 
• Cost Control: Engage with stakeholders when licenses or usage reach thresholds to prevent extra costs and ensure efficient use of resources 
• Stakeholder Engagement: Collaborate with business and technology teams to understand their needs for new software and ensure licensing aligns with business objectives 
• Stakeholder Communication: Keep stakeholders informed about cost management efforts, technology implementations and other key projects 
• Cross-Functional Collaboration: Work closely with IT, finance, HR, and other departments to align technology initiatives with business goals 
• Vendor Coordination: Work with technology partners and resellers to obtain quotes that meet business requirements and oversee the provision of licenses through SaaS portals 
• Process Improvement: Continuously refine processes related to IT procurement, cost management and workplace technology 
• Workflow and Approvals: Stage-gate approval for software requests in the provisioning workflow 
• Budgeting & Forecasting: Collaborate with finance teams to develop budgets for cloud services and workplace technology, ensuring accurate forecasting of costs and financial impact 
• Technology Evaluation: Assess and recommend workplace technology solutions that improve productivity, collaboration, and employee satisfaction 
• Vendor Management: Build and manage relationships with workplace technology vendors, negotiate contracts and ensure service levels are consistently met 
• Innovation: Stay current with industry trends and propose innovative technology solutions to boost efficiency and productivity 
• Cloud Usage Monitoring: Track cloud usage and spending to identify areas where costs can be reduced 
• Cost Optimisation: Develop and implement strategies to optimise cloud costs and streamline technology spending 
• Data Analysis: Analyse cloud usage trends to spot opportunities for further cost efficiency 
• Financial Modelling & Reporting: Create financial models to forecast and track cloud costs, produce reports and dashboards to share these insights with stakeholders 
• Cost Allocation & Chargebacks: Develop and maintain processes for allocating cloud costs to departments or projects, ensuring transparency and accountability 
• Negotiation: Lead negotiations with technology partners in collaboration with procurement to secure favourable pricing and contract terms 

Your Experience

• Bachelor’s degree in Information Technology or a related field 
• 3-4 year’s experience in IT asset lifecycle management, software licence management (SaaS), workplace technology, cloud cost management or a similar role 
• Understanding of financial principles, budgeting and cost management in IT 
• Experience in managing workplace technology solutions, including SaaS, collaboration platforms and hardware 
• Proven experience in managing vendor relationships and negotiating contracts 
• Exposure to Cloud solutions and ITIL is desirable 
• A self-starter with the ability to work both autonomously and in a team environment 
• Customer, analytical & improvement mindset with strong attention to detail 
• Ability to adapt quickly and manage multiple complex priorities 
• Impeccable written and verbal communication skills 
• Stakeholder management 
• Inquisitive with a passion for learning 

Your Benefits

We offer our valued team members a stack of exclusive benefits! To name a few...

• Flybuysflex | work from anywhere, measured on outcomes
• Two well-being days per year!
• Volunteer leave
• Ongoing learning & development programs and opportunities
• My Coles and Wesfarmers team member discount card
• Be Well Programs – Mind/Body/Soul
• Quarterly All Team events
• Hybrid social events
• New starter kit merchandise 

Your Time to Fly

We value ways of working that work for everyone and use our different strengths to make us stronger. We work hard to make sure everyone’s voice is heard and respected equally, regardless of identity, background, position, ability or lifestyle.

It is a condition of employment that successful applicants undergo a National Police Check prior to commencing.