eCommerce CoordinatorHybrid

The role of the eCommerce Coordinator is to support the ECCO NZ digital department to ensure successful digital execution to drive growth in conversion, revenue and social media presence. 

CREATE THE FOOTPRINTS OF TOMORROW 

At ECCO, you become part of a global family of more than 25,000 people who are proud to support a high quality, innovative, sustainable and responsible shoe manufacturing company. ECCO respects our world environment by reducing emissions, waste and consumption of materials, energy and water. We produce and sell high-quality modern shoes and accessories through our diverse workforce who receive lifelong learning and development at all stages of their career.  

About the role:

The role of the eCommerce Coordinator is to support the ECCO NZ digital department to ensure successful digital execution to drive growth in conversion, revenue and social media presence. 

Reporting to the Head of Digital, you will be responsible for the end-to-end operation of the ECCO NZ website to execute the digital strategy. The diverse role will also see you own the social media and email marketing for the market and with you goal being to enhance conversion, brand visibility and customer engagement. The role is based in Norwest Business Park, Sydney.

Tasks & Responsibilities:

Website:

• Full responsibility of the day-to-day operations of the ECCO NZ website including, creation and upload of banners, regular site audits and pricing checks.
• Regularly upload new products to the site and merchandise site for best UX.
• Set up of any online promotional activity, coupon codes and terms & conditions.
• Work with external agency on Google Ads and Social Media campaigns and monitor and regularly report on performance.

 Email Marketing:

• Regular marketing emails to database.
• Additional activities to drive database growth.
• eDM A/B testing.
• Reporting and monitoring of trends, growth and changes in subscriber interest.

 General eCommerce:

• Reporting - Utilise Google Analytics, PowerBI and CRM data to prepare reports and provide insights to drive conversion and monitor trends.
• Affiiiate marketing - Work with affiliate partners and ecommerce team to manage existing and build new affiliate relationships.
• General graphic assistance – resizing of imagery for banners and digital content.

Skills & Experience:

To be successful in this role you will need the following:

• 2+ years’ experience working on an eCommerce website.
• Flexible approach to work as well as a demonstrated ability to multi-task.
• Experience working with third party platforms and partnerships.
• Experience with working on Meta and customer engagement.
• Excellent written & verbal communication skills required. 
• A positive and engaging communication style
• Ability to work independently and in a team environment.
• Highly organized with strong attention to detail.

Perks & Benefits:

• Convenient location, close to the Metro station and free parking.
• Flexibility and work/life balance with Hybrid and WFH options.
• Pride in working for a globally successful, diverse & environmentally conscious employer.
• Be part of a dynamic and motivated team.
• Generous staff discounts on ECCO product.
• Training and career progression opportunities.
• ECCO provides a progressive working environment for those who are seeking a career in retail, with a culture of ownership at all levels where everyone has a voice and makes an impact.

If this sounds like you...

APPLY Today!

To see more of ECCO please visit: https://www.tiktok.com/discover/ECCO?lang=en