Customer & Dispatch Coordinator

Our Company

We help our consumers to imagine and create better places and spaces in which to live and work. DuluxGroup's origins date back to 1918, with its original heritage in decorative paint for Australian and New Zealand homes. Headquartered at Clayton in Victoria, DuluxGroup operates 22 main manufacturing sites, more than a dozen distribution centres and more than 100 company owned trade stores as part of an extensive supply chain across Australia, New Zealand, Papua New Guinea, as well as Asia, the UK and Europe. Our Supply Chain is the heart of our success and is driven by our passionate, innovative people.

Your Role

One of Australia's iconic brands is growing again. The Dulux Acratex business is looking for an individual who is equally comfortable being part of a small team and working independently. If you are eager to be a part of a growing business and to take on new opportunities, we are looking to train up a new permanent Customer & Dispatch Coordinator to work at our Epping cement render operations plant. 

Acratex specialises in acrylic texture coatings, high build membranes for roofs and walls, and Venetian plaster finishes. The Epping (Victoria) and Virginia (Queensland) cement render and coated polystyrene mouldings factories have been newly acquired and are currently being integrated into the Acratex group.

You will work closely with our friendly manufacturing team, supporting the production of our Acratex products as well as being hands-on dealing with customer requirements and driving site forklifts or load/unload vehicles.

This is a fantastic opportunity to join a high performing team to learn and grow in all processes associated with a manufacturing and warehouse site to the trade store shopfloor.

Responsibilities

• Taking customer orders
• Picking, packing and despatching as required
• Servicing the despatch functions including loading/unloading of deliveries, goods receipting and managing inventory
• Provide general assistance to the production team – pre-batching of raw materials etc

 Benefits 

• Enjoy comprehensive, holistic health and well-being support, including our Wellbeing Hub and full EAP support
• Let us cover the gap for you, employees with private health insurance extras cover can claim up to $1000 out of pocket gap costs annually 
• Give back to the communities in which we live and work, with our “Community Action Day” and other programs
• Market leading Learning and Development initiatives and genuine career pathways to accelerate your growth
• 20 weeks paid parental leave (primary carers) and 2 weeks paid partner leave available from the first day you start working with us.
• Feel truly valued through our employee recognition programs
• Enjoy generous discounts on DuluxGroup products and through our corporate partnerships

Skills and Experience

To be successful you will be an enthusiastic and self-motivated individual with a can-do attitude. Your customer centric approach and eye for detail will help you succeed in this fast-paced environment. In addition, you will also possess:

• Intermediate computer skills – SAP is advantageous
• Prior experience in a trade retail or warehouse
• Current Drivers license & Forklift license (desired)
• Excellent communications skills with a natural ability to build rapport with customers

Imagine a better place

At DuluxGroup, we believe in the power to 'Imagine a better place', and we want you to be a part of it!

You'll work with over 50 iconic, trusted household brands with a 100+ year history, have the stability of working for a global company and your work will have a real impact. Join us and be part of our growth trajectory as we continue to expand our business globally and innovate in our industry.

At DuluxGroup, we foster a culture of inclusion, diversity, and flexibility. We care about your wellbeing, and we prioritise your safety in everything we do. You'll work alongside people who value your unique perspectives and contributions.

If you're ready to join a compassionate and collaborative workplace, your opportunity starts here.

How to apply:

We are looking to speak with you asap, please apply online!