Front Office Manager: Discovery Resorts - Lake Argyle

About Us

G’day Group

G’day Group is the undisputed leader in regional travel, with over 85 properties across Australia’s most sensational destinations. We have a range of the best accommodation to bring people, places, and communities closer together.

Lake Argyle Resort

Say g’day to more of Australia and join us at Lake Argyle Resort in Western Australia’s East Kimberley region, set above the country’s second-largest man-made freshwater lake. Bring families and people closer together to experience the nearby Bungle Bungle Ranges, Ord River Gorges and remote bays of the Lake Argyle Islands. The Lake Argyle Resort infinity pool is almost as iconic as the location itself, with its panoramic views of the lake. Join our team as proud co-custodians of this quintessentially Australian destination in the East Kimberley.  

The Role

We’re looking for a natural people leader with a calm head and a love of the outdoors to join us as our Front Office Manager at Discovery Resorts – Lake Argyle.

This is more than a job – it’s a lifestyle. Wake up to lake views, work with a passionate and supportive team, and help deliver unforgettable guest experiences in one of Australia’s most iconic destinations.

Duties

As Front Office Manager, you’ll lead the day-to-day operations of the reception team. From managing guest check-ins to ensuring smooth daily operations and training staff, you’ll be the go-to person for everything front-of-house. You’ll also play a key role in supporting our seasonal ramp-ups and helping to maintain our reputation as one of WA’s most unique places to stay.

Skills & Experience

• Previous experience in a front office or hotel/resort reception leadership role
• A hands-on approach with a solutions-focused mindset
• Strong systems experience (Newbook or similar is a bonus!)
• Friendly, calm, and confident communication skills
• The ability to lead and motivate a diverse team

Benefits

• Unique location with access to incredible natural wonders
• On-site subsidised accommodation
• Work with a supportive, fun, and experienced resort team
• Be part of Australia’s largest regional tourism group – the G’day Group

This is a remote role, where you will be living and working at Lake Argyle. As such, please consider the reality of living in a remote location for an extended period of time. G'day Group offers competitive remuneration and remote living benefits. We also offer career development and learning opportunities including structured training programs and on the job experience and mentoring.

Discover more to life - APPLY NOW!

This role includes extensive manual handling tasks including lifting up to 20kg kneeling and squatting, as well as handling chemicals and utilising machinery

**Prior to an offer of employment being made, candidates must provide authority for a Federal Police Clearance to disclose any criminal offences or charges.

The G’day Group acknowledges the increasing global expectation to demonstrate our approach to Environmental, Social and Governance (ESG) risk factors and sustainability in our daily operations and ongoing decision making. Our five-year ESG strategy is evolving to ensure we are committed to fostering a safe, respectful and inclusive workplace, giving back to the communities we operate in, and protecting our environment.