Operations Manager: Discovery Resort - Kings Canyon

About Us

G’day Group

G’day Group is the undisputed leader in regional travel, with over 85 properties and a network of over 300 parks across Australia’s most sensational destinations. We have a range of the best accommodation to bring people, places, and communities closer together.

Discovery Kings Canyon

Say g’day to more of Australia and join us at Discovery Kings Canyon to experience the wonder of the Red Centre. Set halfway between Uluru and Alice Springs and on the doorstep of the unforgettable outback landscapes of Watarrka National Park— we are proud co-custodians of this sacred site of the Luritja and Arrente peoples. Immerse yourself in the rich cultural history of the Traditional Owners, connected to this land for over 30,000 years. Join our team and experience the wonder of the outback surrounds while connecting people to nature, networks and communities. 

The Role

We are seeking a dynamic and experienced Operations Manager to join our team at Kings Canyon Resort. This role involves managing the site and resort operations, leading a team of department managers and operational staff, and assisting the General Manager in strategically developing and maximizing the profits of various departments including Food & Beverage, Front Office, Maintenance, and Housekeeping Team.

Duties

• Be the face of the property, welcoming guests and exceeding their expectations.
• Foster a passionate and professional culture, leading by example and inspiring your team.
• Deliver personalised guest experiences to the highest standard.
• Manage a team of approximately 80 people during peak season, overseeing Food and Beverage, Housekeeping, and working closely with Maintenance.
• Maintain exceptional service levels for every guest.
• Oversee financials, including staff rostering, with support from the General Manager.

Skills & Experience

• Proven hospitality experience in a similar leadership role.
• Experience managing guest groups in a fast-paced environment.
• Excellent time management skills, with adaptability to guest requirements.
• High-level communication and interpersonal skills.
• Strong knowledge of premium food and beverage offerings.
• Front office experience (highly regarded).
• Proficiency in RMS or similar property management systems.
• A passion for guest service and team leadership, with the ability to train and develop a cohesive team.

Qualifications

• Food Safety Certificate (essential).
• Manual/Open Driver's License (essential).
• Advanced First Aid/First Aid Certificate (essential).
• Diploma of Hospitality Management or equivalent (desirable).

Benefits

• Competitive salary package with free accommodation and meals.
• Opportunities for career progression within the company.
• The chance to build and lead your ideal team.
• Leadership role with strong support from the General Manager and Head Office.
• Relocation assistance.
• Access to Employee Assistance Program (EAP).
• Extensive employee benefits, including discounts on flights, accommodation, and car hire.
• Discounts across 300+ G'Day and Discovery Parks throughout Australia.

This is a remote role, where you will be living and working at Kings Canyon Resort. As such, please consider the reality of living in a remote location for an extended period of time. G'day Group offers competitive remuneration and remote living benefits. We also offer career development and learning opportunities including structured training programs and on the job experience and mentoring.

Discover more to life - APPLY NOW!

This role includes extensive manual handling tasks including lifting up to 20kg kneeling and squatting, as well as handling chemicals and utilising machinery

**Prior to an offer of employment being made, candidates must provide authority for a Federal Police Clearance to disclose any criminal offences or charges.

The G’day Group acknowledges the increasing global expectation to demonstrate our approach to Environmental, Social and Governance (ESG) risk factors and sustainability in our daily operations and ongoing decision making. Our five-year ESG strategy is evolving to ensure we are committed to fostering a safe, respectful and inclusive workplace, giving back to the communities we operate in, and protecting our environment.