EoHR Change Manager

• EoHR Change Manager – 18-month fixed-term, full-time contract
• Competitive salary commensurate with skills and experience
• Be a part of a fantastic state-wide healthcare initiative

About Dental Health Services Victoria 

At Dental Health Service Victoria (DHSV), we know our team is key to deliver better oral health for Victoria. DHSV is responsible for the delivery of oral health services through The Royal Dental Hospital of Melbourne (RDHM) and through purchased services from over 50 community dental agencies.

Our team is open and collaborative with a focus on helping to make a real difference to people’s lives. You’ll thrive with a team around you of like-minded people, whilst you get your teeth stuck into diverse work. Sounds like a place you want to be?

About the role

The Electronic Oral Health Record (EoHR) project represents a significant multimillion-dollar digital transformation initiative at DHSV, revolutionising how we deliver oral healthcare services.

We're seeking a strategic Change Manager to drive the successful implementation of Titanium, our enterprise-wide oral health management system. The Change Manager will design and execute a tailored change strategy that addresses the distinct needs of clinical staff, administrative teams, and patient care workflows in a healthcare setting.

As the Change Manager, you will oversee the project’s change management and transition tasks, identify risks and issues, develop risk and issues resolutions, write progress reports, and develop work schedules. You will be able to work with the team and collectively reach the project milestones and play a key role in ensuring the project’s change initiatives meet objectives on time and on budget by maximising employee adoption and usage of the enterprise application (Titanium).

You will focus on the people side of change, including changes to business processes and systems in addition to providing input in the development of the implementation and training plan.

About the role:

• Develop and implement a comprehensive change management strategy that aligns with the unique demands of both clinical and administrative personnel, ensuring smooth transitions and effective patient care.
• Conduct detailed change impact assessments, specifically focused on clinical operations and the delivery of patient care, to identify and address potential challenges before they arise.
• Create and manage clinical workflow transition plans that ensure uninterrupted service and care continuity during system implementations, prioritizing minimal disruption for staff and patients.
• Lead proactive stakeholder engagement, fostering strong relationships with clinical leadership, dental practitioners, and support staff, to build trust, ensure alignment, and promote collaboration throughout the transformation process.

About you:

• Minimum 5 years' experience leading change. management for technology implementations.
• Professional certification in change management methodologies (PROSCI, ADKAR, or equivalent) with evidence ideally with practical application in healthcare settings.
• Comprehensive understanding of healthcare workflow optimisation principles, clinical systems implementation, and digital health transformation.
• Demonstrated strong experience in working closely with clinical staff and healthcare professionals, fostering strong relationships to ensure seamless communication and effective collaboration.
• Ability to engage, influence, and support key stakeholders will be crucial in driving successful change initiatives and achieving organizational goals.
• Experience with largescale organisational change projects.
• Experience developing change management strategies and plans.
• Experience creating change management processes and tools to support the integration and engagement with change management principles.
• Current or previous experience managing change for Systems Implementation. projects and / or working within healthcare, public service or government would be highly regarded.

Why work for DHSV:

• Lead the success of a statewide initiative: Play a pivotal role at the heart of driving impactful outcomes across the entire state, collaborating with key stakeholders and leading critical efforts to ensure the initiative's goals are met.
• It’s the people who make the difference at DHSV! Join a friendly and collaborative team in a supportive and dynamic setting. 
• Financial Wellbeing: In addition to your salary, you can take advantage of a generous salary package that could provide you with a great way to reduce the amount of tax you pay - and get more from your salary. Salary package up to $9,010 to assist with everyday living more affordable.
• Mental wellbeing: Carlton boasts several green spaces, including the beautiful Carlton Gardens which provides a relaxing break from the office. Perfect for lunchtime strolls to recharge!
• Competitive benefits: Discounted annual Myki ticket and affordable car parking are provided to help ease travel expenses.
• Public transport: Carlton is well connected by public transport, including trams and buses, making commuting convenient. The proximity to the CBD also means you can easily access various transport options.
• Proximity to the city center. Located just north of Melbourne's Central Business District (CBD), Carlton offers easy access to the heart of Melbourne’s economic and cultural activities. This means you can enjoy the benefits of being close to the city without the constant hustle and bustle.
• Culinary scene: Work at Carlton where it is renowned for its decadent food scene and charismatic culture. Whether you’re looking for a quick lunch or a more leisurely meal after work, there are plenty of options nearby.

We warmly invite you to apply today and take advantage of this great opportunity to join our team! To submit your application, please click ‘Apply’ and follow the prompts.

Alternatively, for a confidential discussion, please contact Pamela George at pamela.george@dhsv.org.au.

For more information regarding the position duties, please click here for the position description.

We will be actively shortlisting during the advertising period, so please send through your application ASAP. Please note: We reserve the right to withdraw this ad prior to the closing date once a suitable candidate has been identified. 

Applications close on Sunday,9th March 2025 at 11.59PM.

We acknowledge that diversity increases our ability to transform and achieve better health outcomes therefore we encourage applications from Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds, all members of the LGBTQI community and people with disability.

DHSV is committed to child safety and wellbeing and has zero tolerance for child abuse and harm. We provide an inclusive and welcoming environment where cultural safety for children is promoted and practiced.

DHSV is a public health service and requires employees to be vaccinated in accordance with Department of Health policies or guidelines and/or public health orders issued by the government.