IT Systems Engineer

About the opportunity

We’re pleased to invite applications for the position of IT Systems Engineer to join our innovative, collaborative and customer focused Group Transformation team based in Brompton, SA.

Our ICT Manager is looking for a tech “all-rounder,” whose versatile and agile approach can be applied to a diverse and challenging mix of tasks and responsibilities; with many opportunities to gain experience and learn new skills.

Your in-depth knowledge of, and experience with, multiple technology systems combined with high level troubleshooting capability across the Microsoft stack will be essential in increasing efficiencies across the business. 

You will need to be available to work on a rotating, out of hours on call roster, one week, (Wednesday to Wednesday) every 4-5 weeks, ongoing.

It will be necessary to work outside of normal business hours in other “as required” situations.

In terms of specific responsibilities, you will:

• Manage, administer, and support SharePoint intranet services and MS Teams channels.
• Act as a senior contact for technical issues and support escalations from junior staff.
• Troubleshoot network, hardware, and software issues in line with knowledge and capability.
• Monitor and action against system logs to ensure availability and integrity of all systems and resources.
• Create and maintain documentation and training materials as required.
• Contribute to the development of knowledge bases for the department.
• Manage software packaging and deployment with MS Endpoint Manager.

About you 

What you’ll need:

• Experience in a similar role, ideally in a FMCG, sales, or another fast-paced environment.
• Sound knowledge of SharePoint, MS Teams, and Power applications.
• The ability to diagnose and resolve complex technology issues.
• Advanced knowledge of Office 365 and Azure.
• Administrative experience with Server 2012 and subsequent versions.
• The ability to learn new techniques and technologies.
• Highly developed communication and stakeholder engagement skills.
• The ability to translate complex technical information to simple, easy to understand concepts.
• Proficiency with MS Endpoint Manager.

Although not essential, ITIL certification will be highly regarded.

What we’ll offer you: 

• A commitment to your ongoing professional development. 
• A commitment to corporate social responsibility – we support local communities and charities and are committed to sustainable and ethical sourcing.
• A health and wellbeing program so you feel supported to be at your best.
• Access to an active social club.

If you’re looking to work in a global business, and wanting to make a difference, we’d love to hear from you. 

Please note, this position is open to Australian Citizens or permanent residents only. 

While applications must be made online, confidential questions are welcome by calling Donna Dittmar, Senior Talent Acquisition Partner on 0402 180 625.

If you would like to provide a cover letter as part of your application, please attach it to your resume and upload as one document. 

We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant.

About us

The Detmold Group is a family-owned and operated global business, partnering with some of the world’s largest and most iconic food and retail brands to create world-class packaging for a better tomorrow. 

Our business is focused on making a positive impact for our people, our partners and our planet whilst keeping our customers at the core of everything we do. Relentlessly looking for ways to improve quality, service, and efficiency, we are driven to improve the way the world experiences packaging.

Employee safety is our priority, and we want our people to be 100% SAFE & WELL.