Duty Manager

Duty Manager

Job Title: Duty Manager

Location: Fork&Knife Hospitality

About Us: At Fork&Knife, we pride ourselves on providing an exceptional dining experience for our guests, with top-notch food, service, and atmosphere. We are looking for a dedicated and enthusiastic Duty Manager to join our dynamic team and ensure smooth operations every day.

Position Overview: As a Duty Manager, you will play a crucial role in overseeing the day-to-day operations of the restaurant. You will be responsible for leading the team, ensuring excellent guest experiences, managing front-of-house operations, and maintaining a high standard of service throughout the restaurant.

Key Responsibilities:

• Supervise and lead the front-of-house team to ensure smooth daily operations.
• Ensure high standards of customer service, greeting and interacting with guests to ensure satisfaction.
• Manage staff schedules, assignments, and performance.
• Handle guest inquiries, concerns, and complaints promptly and professionally.
• Oversee inventory and supplies, ensuring that all areas are well-stocked and organized.
• Monitor restaurant cleanliness and safety, ensuring health and safety regulations are met.
• Assist in staff training, development, and performance evaluations.
• Assist with opening and closing procedures.
• Coordinate with the kitchen and bar to ensure the timely and accurate delivery of orders.

Qualifications:

• Previous experience in a managerial or supervisory role within a restaurant or hospitality environment.
• Strong leadership and communication skills with the ability to motivate a team.
• Excellent problem-solving and conflict resolution abilities.
• Exceptional customer service skills and a friendly, approachable demeanor.
• Ability to multitask in a fast-paced environment.
• Flexible availability, including evenings, weekends, and holidays.
• Knowledge of food safety and health regulations is a plus.

Why Join Us?

• Competitive salary and benefits.
• Opportunity for career growth and advancement.
• A fun, collaborative, and fast-paced work environment.
• Staff discounts and other perks.

If you’re passionate about hospitality and want to make a difference in a vibrant and growing restaurant, we’d love to hear from you!

How to Apply: Send your resume and cover letter to [email address] or apply directly on [website].

Fork&Knife is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.