Duty Manager

The Commercial Hotel is seeking an experienced Duty Manager to join the team! Passionate about all things hospitality and want to work in a fun and vibrant venue? Look no further! At the Commercial Hotel, no two days are the same, with live acts and entertainment every week. Apply Now!

• Competitive pay is on offer!
• Work within a fun and rewarding environment
• Training and development opportunities | In-house training program to get you ready to step into a Hotel Manager role!
• Join a growing group!

About Us:

Located in the heart of Kingaroy, Commercial Hotel is a well-loved destination for both locals and travellers. Known for its warm hospitality, historic charm, and welcoming atmosphere, we pride ourselves on delivering exceptional service and creating memorable experiences. At Commercial Hotel, we foster a culture of passion, innovation, and teamwork.

The Role:

Step into a key leadership position as Duty Manager, where you’ll ensure every guest has an extraordinary experience. This role is more than just a job—it’s a unique opportunity to grow your hospitality career in a supportive, community-driven environment at The Commercial Hotel.

What You’ll Do:

• Lead with Impact: Oversee daily operations across our vibrant bar, bustling restaurant, and welcoming accommodation, ensuring every detail is perfect.
• Inspire Your Team: Motivate, mentor, and develop our passionate staff, fostering a culture of excellence and continuous improvement.
• Elevate Guest Experiences: Be the go-to person for our guests, handling inquiries, resolving issues, and making sure every visit is memorable.
• Drive Success: Manage staffing, scheduling, and inventory, while keeping an eye on budgets and ensuring we’re always operating efficiently.
• Champion Safety and Compliance: Ensure we meet all health, safety, and licensing regulations, keeping our team and guests safe.

Mandatory Qualifications:

• RMLV (Responsible Management of Licensed Venues): Required to ensure compliance with licensing regulations.
• Approved Manager’s License: Necessary for managing licensed areas and ensuring legal operation.
• RSA (Responsible Service of Alcohol): Essential for serving alcohol responsibly and adhering to legal requirements.
• RSG (Responsible Service of Gambling): Required to oversee gambling activities in a responsible manner.
• CLO (Customer Liaison Officer) Certification: Important for handling customer inquiries and complaints effectively, especially in a licensed venue.

Note: If you do not currently hold all of the mandatory qualifications, you will be required to obtain them before commencing.

If you feel you are the right person for this position, please send your application via the APPLY NOW function.