Store Manager | Coach Pacific Fair

About us:

Coach was founded in 1941 and today is a leading New York design house of modern luxury accessories and lifestyle collections. We attribute the prominence of the Coach brand to the unique combination of our original American attitude and design, our heritage of fine leather goods and custom fabrics, our superior product quality, and our commitment to the customer experience. 

At Coach, we bring together strong, collaborative people in a culture of mutual respect, support, accountability, and passion for the brand and product. Our goal is to offer an inspirational and modern workplace that allows for exceptional talent to thrive.

Coach is part of Tapestry Inc, a global house of brands, that also has Kate Spade and Stuart Weitzman.

Bring your enthusiasm and passion to this amazing Store Manager role at Coach Pacific Fair, QLD!

Your Role: 

• You will be responsible to inspire our dedicated team to develop a client-centric mindset.
• Build a collaborative and positive team culture, communicate our brand vision, drive store results.
• Develop a strong customer base in a fast paced retail environment.
• Required to display a strong sense of business acumen and be able to develop meaningful relationships through your outstanding interpersonal communication skills. 
• Proactively implement effective sales strategies with your team.
• Demonstrate a dynamic attitude with a passion for retail, committed to going above and beyond in customer service.
• Proven ability to drive sales through exceptional communication and customer service skills.

Your Benefits and Perks:

• Great learning and development opportunities leading to career growth - We want to know how you want to grow!
• Collaborative working environment, working alongside a passionate and dedicated team
• Extensive support and collaboration directly with our Head Office (Alex) team
• Focus on wellness (including EAP program) and giving back to the community

Your Skills and Experience: 

• At least 2 years of experience in supervising a team of at least 10-15, in a bustling retail or service environment.
• Demonstrate a strong sense of commercial awareness, great attention to detail and a good understanding of Microsoft Excel, Word and Outlook.
• Outstanding written and verbal communication skills.
• Have an optimistic and a can-do attitude approach to the team to elevate store and individual performance. 

We believe that difference sparks brilliance, so we welcome people and ideas from everywhere to join us in stretching what's possible.