Director Delivery - Infrastructure Services

Why work for Cenitex 

Join Cenitex to help provide technology solutions to the Victorian Public Sector so it can meet the needs of all Victorians. You can help shape the future of Cenitex with the opportunity to work with our customers across the public sector including all eight major Victorian Government departments

Our Commitment to Diversity

Cenitex is proud of its diverse group of employees with a unique mix of skills and talent. We believe diversity and inclusion enhances our workforce capability and culture in delivering outstanding technology services and solutions for our customers. We embrace differences in gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation.

Cenitex is an equal opportunity employer. We highly encourage applicants from diverse backgrounds, abilities, Aboriginal and Torres Strait Islander people to apply.

We encourage and support professional development and offer flexible working environment with a focus on employee work-life balance. We are proud to be a WORK180 Endorsed Employer for all women.

About the role

Reporting to the Executive Director, this position has organisational accountability for the design, implementation and operational excellence of Infrastructure technologies. This includes managing the operations, support and maintenance of Cenitex technology infrastructure, such as Cloud and legacy hosting, servers, networks, storage, operations centre, identity and access management and security systems.

The Director Delivery - Infrastructure Services is pivotal in promoting a customer-centric culture by ensuring the customer is at the centre of all activities, whilst maintaining focus on the delivery of services, customer satisfaction, and ensuring that services are delivered within service levels (SLAs) with a continuous improvement and cost efficiency lens.

The salary range is $225,000-$290,600 total remuneration (including super) This is a 3year fixed term (fulltime ) contract.

The successful candidate will have the opportunity to:

• Plan, coordinate, and direct all daily operational activities and provides direction and solutions that enhance infrastructure operations of Cenitex.
• Assure equipment and services are maintained, improved, and managed to support excellent operational capability and performance.
• Oversee the business operations of Infrastructure Services Delivery (business planning, people, governance, finance and performance).
• Lead operational service excellence ensuring target performance, reliability and quality of infrastructure services and solutions are delivered to customers.
• Lead the evolution of the service performance operations centre and operational security services.

You will need to demonstrate a strong background in IT infrastructure management and compliance, with an understanding of network and systems administration, security, cloud services and disaster recovery, excellent communication, leadership and problem-solving skills are essential, as well as the ability to manage multiple priorities and work effectively under pressure.

For more information about the role and the numerous employee benefits, check out the Position Description and EVP document by clicking the “Apply Now” button.  

You can also watch some great videos of our staff here www.cenitex.vic.gov.au/careers to get a better idea of what it could be like to be a part of the Cenitex team.

To apply 

Cenitex is a fast-moving organisation with lots to deliver - so we may not always wait until the job ad expires before reviewing applicants. As a result, you should submit your application as soon as possible.

To apply, simply complete an application through our LiveHire system. Note: applicants are not required to provide a separate document addressing the Key Selection Criteria.